About the Role
FELS Group Enterprise Solutions Pty Ltd operates within the enterprise solutions, business systems, technology services, and operational support sector, helping organisations improve service delivery, workflow efficiency, and business performance. We are seeking a Solutions Delivery Manager to coordinate client solutions, manage delivery workflows, and support successful outcomes across business and technology projects.
Why Join Us?
Career Growth Opportunity
Develop your management career within a professional Australia-based enterprise solutions company.
Competitive Compensation
Receive a realistic and competitive annual salary aligned with mid-level solutions delivery roles in Sydney.
Professional Enterprise Environment
Work in a structured setting that values communication, service quality, teamwork, and reliable project delivery.
Meaningful Business Impact
Help improve client solutions, strengthen service delivery, and support continued business growth.
Key Responsibilities
- Manage delivery of enterprise solutions, client services, and operational projects
- Coordinate with clients, technical teams, vendors, and internal departments
- Monitor project timelines, service quality, risks, budgets, and delivery milestones
- Prepare reports, documentation, workflow updates, and improvement recommendations
- Support client onboarding, issue resolution, and service performance reviews
- Assist with process improvements to strengthen efficiency and customer satisfaction
- Ensure delivery activities follow company procedures, quality standards, and client requirements
What We Are Looking For
Experience
- Experience in solutions delivery, business systems, technology services, client operations, project coordination, or enterprise support
- Previous team coordination or supervisory experience is preferred
- Experience working with business clients, vendors, service teams, or technology projects is an advantage
Skills
- Solutions delivery management
- Project coordination and workflow planning
- Client and stakeholder communication
- Service performance monitoring
- Reporting, documentation, and process improvement
- Strong organisation, problem-solving, and attention to detail
Education
- Bachelor’s degree in Business Administration, Information Technology, Project Management, Business Information Systems, or a related field is preferred
- Professional certifications in project management, Agile, ITIL, business analysis, or service management are an advantage
Pay: $110,000.00 – $145,000.00 per year
Benefits:
- Dental insurance
- Employee mentoring program
- Health insurance
- Professional development assistance
- Travel reimbursement
Work Location: In person
