Position Details:
Permanent Part-Time Hours: 19 hours per week (Thursdays and Fridays, 8:00 am to 6:00 pm)
Flexibility: Must be available for casual relief coverage during staff annual and personal leave.
Previous Allied Health reception experience required.
Core Responsibilities
· Patient Flow & Reception: Greet arriving patients warmly, manage check-ins, and maintain a calm, welcoming waiting room environment.
· Appointment Scheduling: Coordinate and schedule patient bookings.
· Billing & Rebates: Process EFTPOS transactions, bulk-billing or mixed-billing item numbers, and on-the-spot HICAPS claims.
· Administrative Support: manage all clinical correspondence and filing.
· Compliance & Discretion: Strictly adhere to privacy legislation regarding confidential patient records and medical histories.
Essential Skills & Software
· Composure Under Pressure: The ability to remain empathetic, polite, and organized while managing high-volume phone calls and busy schedules. Attention to detail.
· Software Proficiency: Familiarity with PracSuite Management Software, Microsoft Word and Excel.
We are interviewing immediately and applications will close when we find the right person!
Pay: $29.00 – $36.00 per hour
Work Location: In person
