What will you be doing:
This is a position onsite at one of our Flagship Melbourne store. We’re looking for someone to lead operations on a full-time basis. As the Store Manager of our Flagship store, you’ll have the following responsibilities:
● CEO Mentality: responsible for leading store operations through understanding
and enforcing all policies, procedures, standards, guidelines, training programs, and
cultural points
● Job Mastery: master and be able to perform/train every position in the store
through to the GM level
● Live the Sandbox VR way: exceed expectations of our guests and team by
promoting our culture, mission, and core values
● Community Leader: partnering with local charities and organizations that build
positive relationships within the community
● Deliver an Incredible Guest Experience: you’ll be responsible for the day-to-day
operations of your store, ensuring an incredible guest experience for every person that
walks into your store.
● Maximize store profitability: you’ll be responsible for managing labor and local
marketing for your location, to maximize occupancy and revenue
● Building and developing store staff: you’ll be responsible for partnering with
Human Resources to consistently recruit, onboard, and train all employees at the store
level
● Technical support and troubleshooting you’ll be responsible for all aspects of
monitoring, managing, and partnering with our IT support team to troubleshoot
any technical issues that may arise in day-to-day operations.
● Collaboration: you’ll be asked to partner with multiple Sandbox VR departments
for ad-hoc projects, meetings, and other administrative/operational duties that might
arise in a fast-growing startup company.
● Payroll: Partnering with Human Resources to ensure payroll procedures are
accurate and delivered on time
● Safety and Cleanliness: ensuring the safety and cleanliness of our equipment
and location exceed the expectations of our guests and team.
● Financial Reporting: partnering with the people operations team to report
accurate financials daily
● Communication: consistently and effectively communicate all new initiatives,
store issues, project updates, and ideas through the proper communication channels
Who we are looking for:
We are looking for an experienced and motivated leader to take on the role of Store Manager. You are ideally an early adopter of new technology platforms and can easily explain user experience to those less knowledgeable.
● Leadership Experience: Minimum of three (3) years relevant experience at
the operations management level in a retail or hospitality industry.
● Guest Service Focused: Delivering an exceptional experience to all our
guests is the most important thing we can do in our company, so you should
have some basic retail, guest service, or hospitality experience. You’ll need
to communicate and present clearly and warmly, and most importantly
demonstrate extreme empathy to the needs of our guests and our staff alike.
You’ll be expected to maintain a professional appearance and demonstrate
integrity, honesty, and knowledge to provide a white-glove experience for our
guests.
● Basic Business Literacy: As a leader in our retail store, you should have
basic math and business skills, including an understanding of profit and loss
statements. You should be extremely organized and understand how to plan
for the future. You should have knowledge of MS Office and GSuite.
● Physical Stamina: Because this is a retail position, you’ll be expected to
stand and walk around for long periods of time. You’ll also occasionally be
required to bend, lift (more than 10kg.), or climb upstairs. You’ll also need
strong close-distance hand-eye coordination and dexterity capabilities in
order to handle technical support tasks.
● Team First Mentality: At Sandbox VR we live by the team-first mentality.
Leaders are expected to lead from the front and set a positive example for
the team by living the Sandbox VR way, especially during high
volume/intensity situations.
● Work Ethic: We are building the future of entertainment, so we are looking
for a leader that understands the hustle, urgency, and work ethic required to
bring something new to the world. You should be a strong problem solver
who has a track record of good judgment and can learn independently and
quickly on the job to master our platform technically and operationally.
Job Type: Full-time
Pay: $75,000.00 – $80,000.00 per year
Benefits:
Work Authorisation:
Work Location: In person
