Assistant Project Officer
Grade: 5/6
Salary range: $99,938-$110,271 + superannuation and leave loading
Duration: temporary full time role for up to 12 months
Location: Hybrid with an in-office requirement 2 days a week in Sydney, McKell. This may be subject to change in line with DCS workplace policies
Support essential financial governance and operational coordination for a high‑performing TechOps environment
We are seeking a detail‑focused and proactive professional to support financial governance, procurement coordination and operational reporting within NSW Telco Authority’s Technology Operations (TechOps) team.
About the team
This role sits within the Technology Operations (TechOps) team in the NSW Telco Authority.
The team supports the delivery of operational telecommunications services and is currently undergoing significant system and process uplift. The role plays a key part in strengthening governance, improving processes and ensuring compliance with regulatory and organisational requirements.
Your responsibilities will include
-
Conducting detailed analysis of monthly financial reports, identifying trends, anomalies and risks, and escalating as required
-
Supporting procurement processes, including raising and managing purchase orders (POs) for operational and support activities
-
Preparing and supporting governance documentation and briefs (e.g. PRF/PO approvals)
-
Validating, tracking and maintaining purchase orders within SAP, ensuring alignment with contracts, budgets and business requirements
-
Managing financial reconciliation activities, including reviewing invoices (e.g. via TRIM), validating costs against POs and ensuring accurate expenditure tracking
-
Supporting compliance with financial governance and organisational policies, ensuring all actions are audit‑ready and documented
-
Contributing to process improvements and system uplift activities within the TechOps environment
-
Providing general project, reporting and coordination support across the team
For more information on the role and its accountabilities, click here to view the role description.
To be successful in this role you will have
-
Experience conducting financial reporting and analysis, including identifying trends and anomalies
-
Strong understanding of financial governance, compliance and controls
-
Experience with reconciliation and invoice management processes
-
Strong analytical and problem‑solving skills, with high attention to detail
-
Ability to manage multiple tasks and operate effectively in a fast‑paced environment
Desirable:
-
Experience using TRIM (records management system)
-
Experience working with SAP or similar financial/procurement systems
-
Exposure to government financial and procurement processes
-
Experience in technology, telecommunications or operational environments
This role may require additional enhanced security vetting.
About NSW Telco Authority
NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders.
We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.
NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services.
We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe.
NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we will consider part time, job share and other flexible arrangements.
We’re proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.
We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We’re also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.
For more information, go to NSW Telco Authority
Salary Grade 5/6, with the base salary for this role starting at $99938 base plus superannuation
For enquiries relating to recruitment please contact Fiona Glover via
[email protected].
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.
Closing Date: 9:59am Tuesday 16th June
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact
[email protected].
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process
