The Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all Victorians. We’re focused on
supporting Victorians to be as healthy as they can; whether through alerting them to seasonal risks like thunderstorm asthma, notifying them of contact with
communicable diseases, safeguarding their drinking water, developing the best health, wellbeing and care facilities in the world, being at the forefront of mental health and
wellbeing treatment or accelerating medical research. It’s all part of the way we partner with the community to help every individual lead a healthy life.
This Advert is for 2 x Ongoing Opportunities
About the role:
The Release Coordinator supports the coordinated planning, scheduling and deployment of system, application and service releases delivered by Health Technology Services. The role ensures releases are implemented in a controlled and consistent manner to minimise disruption to business operations and maintain service stability.
Working within established change and release management frameworks, the role coordinates release related activities across delivery teams, application support, vendors and business stakeholders. The Release Coordinator supports effective communication, testing, documentation and governance activities to ensure releases are well planned, aligned to operational requirements and supported through implementation.
The role contributes to service reliability, risk management and continuous improvement by maintaining release schedules, coordinating change and testing activities, and supporting adherence to agreed processes and quality standards.
About us:
At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.
We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all.
About you:
Can you demonstrate the following?
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Supports the development and maintenance of release management guidelines, templates and schedules to ensure system and application releases are delivered consistently and in accordance with agreed frameworks and governance requirements.
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Coordinates change, testing and deployment activities required to support releases, ensuring appropriate controls, documentation and approvals are in place.
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Acts as a central coordination point for release‑related communications with delivery teams, application support, vendors and user groups.
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Supports the preparation and distribution of release plans, schedules and communications, and maintains records, minutes and artefacts to support shared understanding and traceability of release activities.
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Applies knowledge of the software development lifecycle and release management practices to identify risks, dependencies and opportunities for improvement.
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Uses judgement to escalate issues, risks or deviations from agreed processes to the manager, and supports continuous improvement of release and deployment practices within the local work area.
Qualifications / Specialist Expertise
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Tertiary qualification or relevant study in information technology, information systems, business or a related discipline.
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Relevant professional training or certification in change, release or service management (for example, ITIL Foundation or equivalent).
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Equivalent professional experience supporting release, change or deployment activities within a structured service delivery environment will be considered in lieu of formal qualifications.
Mandatory:
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Demonstrated experience supporting release management activities for ICT systems or applications, including coordination of release schedules, documentation and approvals.
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Demonstrated experience supporting change management processes in complex ICT environments, includi ng raising, tracking and progressing change requests in line with agreed governance.
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Sound understanding of the software development lifecycle and how release and change activities support safe implementation of system changes.
Desirable:
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Experience working in complex or high‑availability ICT environments where service stability and controlled change are critical.
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Experience using service management or application lifecycle management tools to support release and change activities.
Experience operating within government or other regulated environments, with an understanding of documentation, assurance and escalation requirements.
What we offer:
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The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
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A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.
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A strong commitment to work-life balance, including a diverse array of flexible working arrangements.
How to apply:
Applications should include a resume and a cover letter. Click the ‘Apply' button to view further information about the role including key contact details and the advertisement closing date.
We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at
[email protected]. For more information on our commitment to inclusion and diversity see inclusion and diversity at the Department of Health.
If you have any queries in relation to recruitment processes at Health, or experience any issues in applying, please feel free to email
[email protected]. Please note that unsolicited applications will not be replied to. If you have questions regarding the role specifically, we would advise you to reach out to the contact listed on the advertisement directly.
Preferred applicants may be required to complete a police check and other pre-employment checks. Information provided will be treated in the strictest confidence in line with our Privacy Policy.
