Job description
Agency Department of Health Work unit NT Hearing Services
Job title Remote Services Support Officer Designation Administrative Officer 4
Job type Full time Duration Fixed for 2 years
Salary $77,344 - $88,179 Location Alice Springs
Position number 4271 RTF 351107 Closing 09/07/2026
Contact officer Rebecca Allnutt on 08 8951 6776 or [email protected]
About the agency http://www.health.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=351107
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or
job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go
to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go
to the OCPE website.
Primary objective
Deliver administrative, financial, and coordination support to ensure effective outreach services and achievement of team
objectives in Central Australia.
Key duties and responsibilities
1. Coordinate outreach services by maintaining efficient scheduling, communication and logistical systems with a key focus on
quality improvement.
2. Engage and collaborate with internal and external stakeholders, including health agencies, schools, and community
organisations to achieve program objectives.
3. Act as a central contact regarding hearing services across Central Australia and Barkly.
4. Oversee equipment and infrastructure, ensuring maintenance, calibration, and compliance with Australian Standards, including
management of hearing booths and outreach kits.
5. Undertake procurement and finance processes, including sourcing quotes, purchasing, and adhering to government policies
and procedures.
6. Follow defined service quality standards, work health and safety policies and procedures relating to the work being undertaken
in order to ensure high quality, safe services and workplaces.
7. Foster a positive workplace culture through the exemplary leadership practices and role modelling behaviour.
Selection criteria
Essential
1. Demonstrated ability to deliver high-level administrative support, including financial management, procurement, and logistics
coordination including rostering/scheduling within a dynamic and high-demand environment undergoing complex change.
2. Demonstrated proficiency in the Microsoft Office Suite, with proven competence in Microsoft Excel and experience with travel
management systems and financial management software.
3. Proven ability to apply critical thinking and initiative to problem solving, with strong attention to detail and accuracy in record
keeping and data management.
4. Demonstrated organisational skills of a high order, including an ability to work under pressure and complete tasks within
required timeframes, work independently and flexibly, exercise initiative and high-level attention to detail.
5. Demonstrated high-level interpersonal, negotiation, and communication skills (oral and written), with proven ability to build
and maintain effective relationships with stakeholders across government, health services, and community sectors, including
those from diverse cultural backgrounds, to support positive service outcomes.
6. Proven ability to participate as part of a team and work cooperatively to achieve unit objectives.
Desirable
1. An appropriate undergraduate qualification in business administration or public health administration, or equivalent.
2. Experience in the provision of services for remote locations.
Further information
Positions may be subject to pre-employment checks such as immunisation requirements, working with children clearance notice
and criminal history checks. A criminal history will not exclude an applicant from this position unless it is a relevant criminal history.
For immunisation requirements - Category A (direct contact with blood or body substances) or Category B (indirect contact with
blood or body substances), check with contact person for requirements.
