Disability Support Worker
ClaraCare Services Pty Ltd — In-home support — Casual — Victoria, Australia
About the Role
ClaraCare Services Pty Ltd is seeking a compassionate, reliable, and professional Disability Support Worker to provide in-home, person-centred support to NDIS participants on a casual basis across [suburb/region]. You will support individuals to build independence, participate in their community, and live the life they choose, in line with their NDIS plan and goals.
This role requires a valid driver’s licence and your own reliable, insured vehicle, as travel between client homes and the community is a core part of the job. Mileage and travel time are paid in line with the Award/Agreement (insert rate).
Key Responsibilities
- Provide personal care, daily living support, and companionship in clients’ homes, in line with individual support plans
- Assist with domestic tasks such as meal preparation, light housekeeping, and shopping
- Support participants with community access, appointments, and social or recreational activities
- Use safe manual handling techniques, including the correct use of hoists, slide sheets, and other mobility equipment as required
- Respond to participants experiencing mental health challenges, psychosocial disability, or behaviours of concern with patience, de-escalation skills, and a trauma-informed approach
- Follow individual behaviour support plans and escalate concerns to the relevant care team or coordinator
- Maintain accurate, timely progress notes, incident reports, and documentation in line with NDIS Practice Standards
- Drive participants to appointments, activities, or community outings in your own vehicle when required
- Report any safety, wellbeing, or safeguarding concerns immediately in line with company policy and NDIS Code of Conduct
- Maintain professional boundaries, confidentiality, and participant dignity at all times
Essential Requirements — Compliance & Certifications
Candidates must hold, or be willing to obtain before starting, all of the following:
- NDIS Worker Screening Check (Victoria) — current and valid clearance (cannot commence work without this)
- Working with Children Check (WWCC) — current Victorian check
- First Aid Certificate (HLTAID011) and CPR Certificate — current
- Manual Handling / Safe Manual Handling training certificate (or willingness to complete prior to starting)
- NDIS Worker Orientation Module (“Quality, Safety and You”) — completion certificate
- Certificate III in Individual Support (Disability) or equivalent qualification (highly regarded; equivalent experience considered)
- Current Victorian driver’s licence and a reliable, registered, and insured vehicle
- Right to work in Australia (visa or citizenship evidence)
- Comprehensive vehicle insurance (CTP at minimum; third party/comprehensive preferred)
Skills & Experience
- Prior experience in disability support, aged care, mental health support, or a related community services role
- Demonstrated understanding of person-centred practice and the NDIS Code of Conduct
- Confident and safe in the use of manual handling equipment (hoists, slide sheets, transfer boards)
- Skilled in supporting people experiencing anxiety, depression, trauma, or other mental health conditions, with a calm, non-judgemental, de-escalation-focused approach
- Strong written communication skills for case notes and incident reporting
- Reliable, punctual, and able to work independently with minimal supervision
- Excellent interpersonal skills and genuine empathy for people with disability
What We Offer
- Competitive casual hourly rate plus penalty rates and travel allowance (insert details)
- Flexible shifts to suit your availability
- Paid induction, training, and ongoing professional development
- Supportive team environment with on-call clinical/coordination support
- Opportunity to make a genuine difference in someone’s life
How to Apply
Click ‘Apply’ and submit your resume along with copies of your NDIS Worker Screening Check, Working with Children Check, First Aid/CPR certificates, driver’s licence, and proof of vehicle insurance. Shortlisted candidates will be contacted for an interview.
ClaraCare Services Pty Ltd is an equal opportunity employer and is committed to safeguarding the people we support. All offers of employment are subject to satisfactory completion of all required checks.
Pay: $40.00 – $70.00 per hour
Work Location: In person
