Operations Manager – Shared Living (Full-Time)
Looking for a leadership role where you can make a real difference? Join Sunnyfield as an Operations Manager and lead teams supporting people with disability to live well, feel at home, and enjoy lives filled with choice and connection.
You will oversee four Shared Living homes across the Inner West - Concord and Maroubra driving high-quality, person-centred supports and positive outcomes.
Why Join Sunnyfield?
Salary packaging to increase your take-home pay
Fitness Passport access for you and your family
Free 24/7 confidential counselling for you and your immediate family
Purpose-driven, values-led organisation
Supportive and collaborative leadership environment
About the Role
Reporting to the Regional Business Manager, you will lead operational performance across your service cluster through :
Leadership
Lead and support teams to deliver high-quality, person-centred services
Promote client and staff safety, wellbeing, and positive outcomes
Foster an engaged, inclusive, and high-performing team culture
Continuous Improvement
Partner with clients, their Circle of Supports, and staff to enhance service planning and outcomes
Drive quality improvement initiatives while managing risk and compliance requirements
Strategic & Operational Delivery
Support delivery of the Regional Plan alongside the Regional Business Manager
Achieve performance outcomes across client experience, employee engagement, service quality, financial sustainability, and stakeholder relationships
About You
You are a values-driven leader who brings both heart and operational expertise.
Purpose-driven – Passionate about improving outcomes for people with disability and advocating for client voice and choice
Inspiring leader – Build safe, empowered, and high-performing teams
People developer – Skilled in coaching, mentoring, and growing capability
Strategic thinker – Translate strategy into practical operational outcomes
Innovative – Open to new ideas and continuous improvement
Change leader – Comfortable challenging the status quo and driving positive change
Experienced – Proven leadership experience within a regulated community services environment
About Sunnyfield
With over 74 years of experience, Sunnyfield supports people with disability to Live, Learn, Work and Belong. Our shared living homes create safe, supportive environments where people build independence, confidence, and meaningful everyday lives.
At Sunnyfield, you don’t just work here — you belong here.
Requirements
COVID-19 vaccination (as required)
NDIS Worker Screening Check
Working With Children Check
National Criminal History Record Check
Ready to lead with purpose? Apply now with your resume and cover letter.
