Join a 2026 AFR BOSS Best Places to Work Gold Winner and 2026 Sustainability Champion recognised by the World Steel Association. Play a key role in shaping our performance across our ARC (The Australian Reinforcing Company) business.
Reporting to the Branch Manager and based at our Laverton North (VIC) site, you will be working closely with internal teams and external freight contractors, you’ll be responsible for planning, coordinating, and executing the deliveries
You’ll also support customer service functions, ensuring every interaction reflects our commitment to safety, reliability and customer satisfaction.
This role sits at the heart of our operations, connecting production, transport, and customer service to ensure our customers receive their orders safely, on time and in full.
What you will be doing:
- Plan and manage the daily despatch schedule, coordinating with drivers, customers and internal teams.
- Collaborate with Production, Operations, Schedulers, and Sales to ensure seamless despatch and delivery performance.
- Confirm loads and compile despatch plans the day prior to delivery to maximise DIFOT outcomes.
- Execute despatch plans efficiently on the day of delivery, responding swiftly to changes and customer needs.
- Ensure loading dockets are distributed accurately and on time for operational staff.
- Maintain strong communication with customers and freight partners to coordinate pickups and special delivery requirements.
- Support Customer Service by handling enquiries, orders, and quotes where required.
- Monitor delivery performance, freight costs and recovery to achieve key operational targets.
You will be rewarded with:
- Team environment with strong safety culture
- Permanent role working Monday to Friday within a growing branch
- Free on-site parking
