Field based opportunity to be part of an experienced team that provide outstanding service to our customers.
- Port Melbourne location (Free parking)
- Strong team-based culture
- Ongoing technical skill development
Interactive is an Australian end-to-end award-winning IT services provider. We're a trusted technology partner, that include some of Australia's biggest and most well-known brands, and we deliver an integrated suite of managed and professional services.
As a Customer Engineer, you will be key to keeping our customers most critical infrastructure up and running. Your role will cover preventative maintenance, installations, upgrades and you will be supporting some highly recognised and industry leading customers whilst making a positive impact to their business.
What we’re looking for:
- Worked in a customer facing environment preferably as a Field Engineer.
- Storage experience (HP, Dell EqualLogic, EMC VNX, EVA, NetApp, Pure, 3PAR and IBM).
- Experience in Intel based Servers (HP, Dell, IBM and Lenovo).
- Experience in Tape Libraries (HP, IBM and Dell).
- Working knowledge of Cisco (working knowledge of loading IOS and Config files).
- Strong troubleshooting skillset.
- Logical thinker who can resolve problems through to conclusion.
- Able to work on an on call / standby roster.
- Must be Australian citizen (NV1 clearance highly regarded) and have full driver’s license.
In addition, the following experience is not essential, but nice to have:
- Cisco experience and/or certifications.
- NetApp Storage systems experience and/or certifications.
- EMC experience and/or certifications.
- SUN experience and/or certifications.
Most importantly you must have a desire to continue to develop your technical skills and knowledge and to take on new products.
Why choose us?
- Highly skilled, collaborative team that values expertise and knowledge‑sharing.
- Strong learning culture with personalised development plans.
- Commitment to sustainability and community investment.
- Access to a wide range of staff benefits and partner discounts.
Sounds good? We'd love to hear from you!
