Call Qualifier — 2 Month Max Term Contract with options for permanent role (Sydney CBD, Hybrid)
We're looking for a Call Qualifier to join Cluey Learning for a two-month contract. You'll be the first voice our families hear - speaking with parents who've enquired about tutoring for their child, understanding what's going on academically and what they're hoping to change, then either transferring them straight through to a specialist or booking a consultation for our closing team.
Parents come to us for all sorts of reasons: a maths result that's slipped, HSC pressure, a child who's lost confidence, or a selective or scholarship exam on the horizon. This role suits someone who listens well, asks good questions, and can hold a warm, unhurried conversation while still moving it forward.
Run discovery conversations i.e. year level, subjects, current results, what's been tried, what success looks like for them, drivers for the enquiry etc
Handle common objections (price, timing, "we'll think about it," past experiences with tutors) with empathy and confidence