If you want to make a difference by having a positive impact on peoples’ lives, then a career with Independence Australia Group may be for you.
About us
Independence Australia Group is a social enterprise that provides choice for people with a disability or other personal need, enabling them to regain and retain their independence within an inclusive community.
About the role
We are seeking an experienced Learning and Development Facilitator to join our
Lifestyle Solutions brand and play a critical role in ensuring our face-to-face induction programs and learning interventions are effectively delivered to support an improved employee experience, seamless operational integration, and team retention.
In this dynamic role, you will facilitate fortnightly 5-day face-to-face inductions, deliver Therapeutic Crisis Intervention (TCI) training within Cornell University accreditation standards, and regularly update learning materials as part of our continuous improvement program. Working closely with multidisciplinary teams—including Practice, Case Management, Operations, and Talent—you will help identify candidate needs and coordinate fit-for-purpose refresher training for frontline team members.
This position is based in Sydney or Newcastle (or broader NSW with flexibility to travel) and requires national travel dependent on primary location
About you
You are a confident, engaging facilitator who excels at group presentation and creating positive learning environments.
You will have:
- Certificate IV in Training and Assessment (TAE) qualification or current enrolment with completion due within the next 6 months.
- Qualified Therapeutic Crisis Intervention (TCI) trainer status (general training or refresher completed within the last 12 months).
- Demonstrated confidence and experience speaking in front of groups and managing group dynamics.
- Strong communication, interpersonal, and problem-solving skills.
- Openness to feedback and a commitment to ongoing personal learning and continuous improvement.
- Ability and willingness to travel nationally as required to deliver training.
Why work with us
As a valued member of our team, you have access to a range of benefits and perks to ensure you thrive at Independence Australia Group, including:
- Access salary packaging benefits to increase your take home pay by reducing your taxable income.
- Access free confidential counselling and support from our Employee Assistance Program.
- As a social enterprise, we aren’t solely reliant on external funding which means better job security so you can focus on providing quality care and service to our customers.
Work with purpose
We believe everyone should have the opportunity to participate in life and the community, regardless of ability. Our aim is to improve the quality of life and provide access to products, resources and encouragement that allow people to make choices to enhance their well-being and lifestyle, whether it’s in their own home, local community or in our residential facilities.
As a social enterprise, we redistribute the surplus funds generated through the sale of over 12,000 healthcare products, mobility aids, and equipment into programs that support people living with a disability.
Independence Australia Group includes Independence Australia, Zest Care, SASI, AQA, Possability Group and Lifestyle Solutions. Read more about our story at independenceaustralia.com.au.
For a rewarding career where you can make a real difference and positive impact on peoples’ lives, APPLY NOW.
Commitment to diversity
Independence Australia Group is an equal opportunity employer and believe our people should reflect the diverse communities we operate in. We encourage applications from people with a disability, CALD, LGBTQIA+ and Aboriginal and Torres Strait Islander peoples to apply. If you have any questions about accessibility during recruitment or about the workplace, please contact our People Experience team on
[email protected].
