Change people’s lives and we love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 50 medical device company and the market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives.
The Opportunity
Cochlear is looking for a Senior Manufacturing Support Engineer to join the Brisbane Operations team. In this position, you will use your technical expertise to support manufacturing and help achieve key targets in the production environment.
This role is highly visible and involves working with cross-functional teams to address complex manufacturing challenges, improve processes, and enhance yield, quality, and throughput.
Key Responsibilities
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Serve as the main technical contact for issues related to yield, quality, and throughput
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Analyze and resolve complex production problems, offering solutions beyond standard methods
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Lead investigations into manufacturing rejects, determine root causes, and implement corrective actions
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Oversee and ensure accurate handling of Non-Conformance Reports (NCRs) and concessions
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Maintain compliance with Quality Management Systems and regulatory standards
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Identify and implement improvements in safety, quality, and cost across manufacturing lines
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Provide technical guidance and mentorship to engineers and junior team members
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Work with cross-functional teams to enhance business processes
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Develop strong relationships with both internal stakeholders and external suppliers
About You
Minimum Requirements
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Degree in Engineering (Electrical, Mechanical, Manufacturing, Biomedical, Mechatronics, or related field)
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Extensive experience in a manufacturing setting, preferably in a regulated industry
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Background working within a Quality Management System
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Strong problem-solving skills, especially in manufacturing or process improvement
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Ability to influence and communicate effectively with various stakeholder groups
Ideal Experience
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Background in the medical device industry and knowledge of GMP
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Experience with LEAN manufacturing or continuous improvement methods
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Familiarity with manufacturing management systems and process optimization tools
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Experience using project management tools and structured problem-solving techniques
What Makes This Opportunity Unique
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Chance to provide technical expertise in a vital manufacturing environment
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Significant exposure to senior stakeholders in engineering, quality, and supply chain
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Opportunity to work with a variety of technologies and manufacturing processes
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Play a key part in driving performance and meeting Cochlear’s business goals
Cochlear Summary
Cochlear’s mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives. Learn and grow with us as we tackle the most complex challenges in helping people to Hear Now. And Always. Cochlear is the global market leader in implantable hearing solutions including cochlear implant systems (CI) and bone anchored hearing aids (Baha™). If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.
At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.
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