At HOPE Community Services, we believe everyone deserves the opportunity to live a healthy, meaningful and connected life. For more than 120 years, we have been supporting Western Australians through services across alcohol and other drugs, mental health, justice, youth, and family and domestic violence sectors. Our work is grounded in respect, collaboration, and a commitment to building stronger communities where people can thrive.
The Step Up Step Down (SUSD) service in Kalgoorlie is a community-based residential service that provides short-term support for people experiencing mental health challenges. Delivered in partnership with Neami National, the service offers a safe, recovery-focused environment where consumers can build skills, strengthen wellbeing, and transition successfully back into the community.
About the Role
In this role, you will provide alcohol and other drug assessment, counselling, education, case management and recovery-focused support to consumers accessing the service. Working within a multidisciplinary team, you will support individuals to identify and achieve their goals through evidence-based interventions, therapeutic engagement and coordinated care planning.
This is a rewarding opportunity to make a meaningful difference in the lives of people experiencing complex challenges while contributing to a supportive and recovery-oriented service environment.
Key Responsibilities
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Deliver high-quality, person-centred, strengths-based counselling and support to people with complex needs and co-occurring AOD and mental health concerns.
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Conduct alcohol and other drug assessments and implement evidence-based interventions.
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Participate in multidisciplinary goal planning and review meetings.
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Support consumers to develop, implement and achieve their recovery goals.
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Monitor and evaluate consumer progress and recovery outcomes.
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Provide AOD education and support to consumers, families, carers and stakeholders.
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Facilitate individual and group education and therapeutic sessions.
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Advocate for consumers and coordinate referrals to appropriate services.
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Support consumers transitioning from the SUSD service back into the community.
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Maintain accurate client records, case notes and reporting requirements.
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Participate in supervision, reflective practice, case reviews and professional development activities.
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Build and maintain effective relationships with community stakeholders, health providers and partner organisations.
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Contribute to a positive, collaborative and culturally secure team environment.
What's on Offer
SCHADS Award Level 4 salary ($44.58ph) plus superannuation.
$5,500.00 regional allowance per annum pro rata.
Part-time position based in Kalgoorlie (4 days per week)
Working days - Mon, Thurs, Fri, Sat (Week 1), Mon, Tues, Thurs, Fri (Week 2).
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Meaningful work supporting recovery and wellbeing outcomes for people with complex needs.
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Generous NFP salary packaging benefits – boost your take-home pay.
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Supportive multidisciplinary team environment.
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Regular supervision, reflective practice and professional development opportunities.
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Access to Employee Assistance Program (EAP) services.
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Opportunity to contribute to innovative recovery-focused mental health and AOD services in regional Western Australia.
You'll Need
Essential
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Tertiary qualification in health, education, behavioural or social sciences, youth work, health/mental health nursing, or an approved equivalent qualification with relevant experience.
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Demonstrated understanding of the complex needs of people experiencing co-occurring alcohol and other drug, physical health and mental health challenges.
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Commitment to upholding HOPE's vision, mission and values.
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Commitment to working in culturally secure and culturally competent ways.
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Ability to work effectively both independently and as part of a multidisciplinary team.
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Well-developed verbal, written and interpersonal communication skills.
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Strong administration, computer and client record management skills.
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Experience in case management and supporting people with complex needs.
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Ability to establish and maintain effective professional relationships with diverse stakeholders.
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Understanding of professional boundaries, ethics and client confidentiality.
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Ability and willingness to travel to deliver outreach services, including occasional overnight stays.
Desirable
Pre-Employment Requirements
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Current C or A Class Driver's Licence.
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Current National Police Clearance (within three months).
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Current Working with Children Check.
Next Steps
If you are passionate about supporting people on their recovery journey and want to make a positive impact in the Goldfields community, we'd love to hear from you.
Apply now with your resume and a cover letter outlining your suitability for the role. Shortlisted applicants will be contacted for an initial discussion and invited to interview.
At HOPE, we believe in creating workplaces where people feel valued, supported and empowered to make a real impact. We welcome applications from people of all backgrounds and strongly encourage Aboriginal and Torres Strait Islander peoples to apply.
