Duty Manager (Daytime) – Duporth Tavern
Location: Maroochydore, Sunshine Coast, QLD
Job Type: Casual / Part-Time & Full-Time options available.
Tuesday to Saturday
Venue: Duporth Tavern
Group: Helliwell Hospitality Group
Duporth Tavern is looking for an experienced Duty Manager to join our team.
Located in the heart of Maroochydore, Duporth Tavern is a well-established local pub offering bar, dining, gaming, TAB, Keno, functions, events, and live entertainment. As part of Helliwell Hospitality Group, this role is a great opportunity for someone who wants to grow within a hospitality group and develop their career beyond a standard shift management position.
This role is ideal for someone with previous management experience in a similar pub, tavern, or hospitality venue who is confident overseeing daytime operations across multiple areas of the business.
About the Role
As Daytime Duty Manager, you will be responsible for leading venue operations during rostered shifts, supporting staff, maintaining compliance standards and ensuring our patrons receive a friendly, professional and smooth venue experience.
You will work across a general pub environment, including:
- Bar and dining areas
- Gaming room/pokies
- Keno and TAB
- Functions and private events
- Day-to-day venue operations
Key Responsibilities
- Supervise staff and support smooth shift operations
- Lead by example and maintain a positive team culture
- Provide excellent customer service across all venue areas
- Ensure RSA, RSG and venue compliance standards are followed
- Assist with gaming, TAB and Keno operations
- Support dining service (Bistro style) and bar operations when required
- Help execute functions, events.
- Handle customer enquiries, complaints and general venue issues professionally
- Open and/or close the venue depending on rostered shifts
- Work with the management team to maintain a safe, clean and welcoming venue
- Support venue initiatives, promotions and operational improvements
About You
The successful candidate will have:
- Previous experience in a Duty Manager, Supervisor or similar hospitality management role
- Current RSA, RSG.
- RMLV/AML preferred, or willing to obtained
- Strong leadership and communication skills
- Confidence working in a busy pub environment
- Experience with gaming, TAB, Keno.
- Ability to stay calm, organised and professional during busy shifts
- A hands-on attitude and willingness to support the team where needed
- Availability across days, nights and weekends
- A genuine interest in building a long-term career in hospitality management
What We Offer
- Competitive wage based on experience
- Free on-site parking
- Supportive management team
- Career development opportunities within Helliwell Hospitality Group
- Opportunity to be part of a well-established local venue with room to grow
Email: [email protected]
Pay: $60,000.00 – $85,000.00 per year
Benefits:
- Employee mentoring program
- Professional development assistance
- Relocation assistance
- Salary packaging
- Visa sponsorship
Work Location: In person
