- Work with and learn from high performing Dentists
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Modern practice with state of the art technology
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Supportive Management team invested in your growth!
About the position
We are currently seeking a full-time Senior Dental Receptionist to join our four-chair practice on a full time basis.
We offer a friendly and welcoming environment with ongoing training and support. Our dentists and team are patient-focused and committed to delivering high-quality treatments and exceptional patient-centered care. We are a modern practice offering a wide range of treatments from general check ups to cosmetic treatments.
As the first point of contact, you’ll play a key role in creating a warm and welcoming experience for every patient who walks through our doors. This is a fantastic opportunity for someone who enjoys working with people, thrives in a team environment, and takes pride in providing excellent customer service.
Key Responsibilities:
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Patient Interaction: Greet patients warmly, check them in and out, and manage appointment scheduling.
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Administrative Support: Handle phone calls, emails, and inquiries, providing information about treatments and addressing patient concerns or complaints.
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Billing and Insurance: Process payments, manage billing inquiries, and assist patients with payment plans and verification.
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Records Management: Maintain patient records accurately, ensuring confidentiality and compliance within regulations.
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Office Organisation: Keep the reception area tidy and organised, ensuring that all necessary materials are stocked and available.
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Team Collaboration: Work closely with dental staff to ensure efficient patient flow and communication between front and back office.
What we can offer you:
- Competitive hourly rate
- Varied role
- Opportunity to make a difference
- Employee Assistant Program
- Unlock exclusive discounts and cashback offers on the Swag App
- Certified Great Place to Work two years in a row 2024 & 2025
What do you need to succeed ?
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Experience as a Dental receptionist - you may have Cert III or IV in Dental Assisting, but most importantly be capable of working closely with a team and a willingness to continue to learn
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A bright, engaging personality, with enthusiasm and commitment
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A team player. You will help us deliver the best patient care whilst working with our talented dentists delivering quality dental solutions and fantastic value
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Experience with EXACT is desirable but not required
Ok, so what's next ?
If you’re excited about the opportunity to help us grow, we’d love to hear from you. Applications will be reviewed as they come in, so don’t hesitate—click APPLY NOW!
