Tow Truck Driver
Tow Bros Pty Ltd – Narre Warren, VIC, 3805
Permanent, full-time | $85,000 plus superannuation
About us
Tow Bros Pty Ltd is a professional towing and roadside assistance provider operating across Victoria. We deliver prompt, reliable and safe towing services to a broad client base, including private customers, insurers, and automotive service providers.
Our operations are driven by a commitment to safety, efficiency, and high-quality service delivery. We operate in a fast-paced environment where professionalism, responsiveness, and sound judgement are critical.
The role
We are seeking experienced and reliable Tow Truck Drivers to join our team. This role involves the safe recovery, loading, transportation, and unloading of vehicles, while maintaining a high standard of customer service in often time-sensitive and high-pressure situations.
You will be responsible for operating towing equipment, assessing recovery requirements, and ensuring vehicles are transported securely and without damage. The role also involves liaising with customers, insurers, and workshop operators, and maintaining accurate records of each job.
Flexibility is essential, as the position involves working across a rotating roster, including evenings, weekends, public holidays, and on-call shifts.
Key duties and responsibilities
- Operate a tow truck to recover and transport vehicles in a safe and efficient manner
- Assess each job site to determine appropriate recovery methods and equipment
- Secure vehicles correctly for transport to prevent damage during loading, transit, and unloading
- Respond to roadside assistance requests, including breakdowns and accident recovery
- Provide professional and courteous customer service in all interactions
- Complete job documentation accurately, including condition reports and delivery confirmations
- Conduct routine vehicle and equipment checks to ensure operational safety and compliance
- Maintain cleanliness and roadworthiness of the tow truck and associated equipment
- Adhere to all relevant road safety laws, workplace safety requirements, and company procedures
- Coordinate with dispatch and other team members to ensure timely service delivery
Required qualifications, experience and skills
- Valid driver’s licence appropriate for operating a tow truck
- Minimum of one (1) year experience in a similar role
- Demonstrated ability to operate towing equipment safely and competently
- Strong understanding of road safety practices and vehicle handling
- Ability to manage high-pressure situations with sound judgement and professionalism
- Good communication skills and a customer-focused approach
How to apply
We welcome applications from suitably qualified and experienced candidates. We are committed to a fair and inclusive recruitment process and will assess applicants based on their skills, experience, and suitability for the role.
Please submit your application through the recruitment platform for this advertisement.
Your application should include:
- A current resume outlining your relevant experience; and
- A brief cover letter addressing your suitability for the role.
To ensure all applications are properly received and assessed, please submit your application via one platform only and do not apply through multiple job portals.
Only shortlisted candidates will be contacted.
Pay: $85,000.00 per year
Work Location: In person
