Position Summary
The Business Development Manager is responsible for driving growth across all ACS service streams, strengthening referral networks, and identifying new market opportunities. The role focuses on expanding NDIS, CHSP and Brokerage referrals, building strategic partnerships, and supporting marketing and community engagement initiatives. The BDM works closely with leadership and operational teams to support sustainable, participant‑centred growth.
Key Responsibilities
Business Growth & Sales
- Identify and convert new business opportunities.
- Implement growth strategies based on market trends and referral data.
- Meet targets related to referrals, revenue and partnerships.
- Promote ACS services including Allied Health, Support Coordination, Core Supports, Cleaning and Home Maintenance.
Relationship Management
- Build strong relationships with Support Coordinators, Plan Managers, LACs, hospitals, aged care and community organisations.
- Conduct outreach, meetings, presentations and networking.
- Represent ACS at events, expos and community activities.
Marketing & Engagement
- Support marketing campaigns, content creation and community engagement.
- Assist with brochures, social media, newsletters and promotional materials.
- Strengthen and protect the ACS brand.
Operational Collaboration
- Work with internal teams to ensure smooth intake and service delivery.
- Monitor referral pipelines and service capacity.
- Provide regular performance reports and insights.
Strategic Leadership
- Support service expansion and organisational growth projects.
- Participate in quality improvement initiatives.
- Ensure compliance with NDIS and Aged Care standards and ACS policies.
Essential Criteria
- Experience in business development, sales or partnerships within NDIS, health, disability, aged care or community services.
- Strong understanding of NDIS, CHSP and Brokerage models.
- Proven relationship‑building skills with sector stakeholders.
- Excellent communication and presentation skills.
- Ability to meet KPIs and manage referral pipelines independently.
- Experience with marketing or digital engagement.
- Strong analytical and organisational skills.
- Driver’s licence and willingness to travel.
Desirable
- Existing referral networks in NDIS, CHSP, aged care or community sectors.
- Qualifications in Business, Marketing, Allied Health, Community Services or Management.
- Experience in fast‑growing organisations.
- Experience with CRM or lead‑tracking systems.
Personal Attributes
- Motivated, proactive and results‑driven.
- Strong interpersonal and relationship‑building skills.
- Adaptable, resilient and comfortable in a fast‑paced environment.
- Culturally competent and participant‑centred.
What We Offer
- Competitive salary with performance incentives.
- Supportive leadership and collaborative culture.
- Career development and progression opportunities.
- Flexible working arrangements.
- Training and professional development.
- A values‑based organisation with strong community reputation.
If you're passionate about making a difference and supporting people with disability, we would love to hear from you!
[email protected]
0410 155 777
https://amanacommunityservices.com/about-us/
Please include your CV and a cover letter addressing the responsibilities listed above.
Pay: From $45.00 per hour
Work Location: In person
