Company Description
Ramsay provides high quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom. The Hospital is owned and operated by Ramsay Health Care.
John Flynn Private Hospital is a 354 bed, acute care hospital located at Tugun, which is on the southern end of the Gold Coast, within 5 minutes from the Gold Coast Airport. The hospital provides services to the population of the Gold Coast and the Tweed Coast extending into the NSW Northern Rivers area.
John Flynn Private Hospital is now hiring!
Job Description
This is an exciting opportunity for someone who thrives in a fast-paced environment and is committed to providing high-quality support to both patients and clinical teams. You will play a vital role in ensuring the smooth and efficient operation of our Emergency Department by managing patient administration and supporting staff, patients, and visitors.
Your responsibilities will include:
-
Register patients, process payments, and manage admission and discharge procedures.
-
Maintain accurate patient records and ensure confidentiality at all times.
-
Respond to enquiries and provide assistance to patients, visitors, and staff.
-
Collaborate with healthcare professionals to support seamless patient care delivery.
-
Manage incoming and outgoing calls and provide timely, accurate information.
-
Compile and manage admission paperwork and clinical notes.
Skills and Experience
To succeed in this role, you will demonstrate:
-
Proven administrative experience, ideally in a healthcare or customer service environment.
-
Excellent communication and interpersonal skills, with the ability to demonstrate empathy, patience, and professionalism.
-
Strong organisational skills, attention to detail, and the ability to prioritise competing demands.
-
Confidence with IT systems (experience with Meditech highly regarded).
-
Ability to work both autonomously and collaboratively in a team environment.
-
Previous medical reception or ward clerk experience (preferred).
-
Knowledge of medical terminology (advantageous).
What’s in it for You:
At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:
-
Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
-
Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
-
Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
-
Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
-
Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.
Why Join Ramsay:
At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:
-
Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
-
A values-led workplace where you’ll be supported personally and professionally
-
A place with flexible, permanent and career-growth opportunities nationwide.
Additional Information
-
Must provide or complete a National Police Check conducted within the previous 12 months.
-
According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.
Apply:
Ready to feel cared for while you care for others? Apply today and join us at John Flynn Private Hospital. All applications must be lodged online.
Applications close: 19th June 2026
Reference number: JR113472
Please Note:
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.
Applications made by recruitment agencies will not be considered.
