The Casual Administration Officer provides efficient administrative support across Millicent & District Hospital and Sheoak Lodge Aged Care Facility. Reporting to the Administration Manager, the role delivers welcoming counter and telephone services, directs patients and visitors, responds to enquiries, and connects callers with staff. Key responsibilities include supporting admissions, emergency presentations and theatre patients through the Sunrise system, entering outpatient information, processing incoming and outgoing mail, and maintaining stationery and forms. The officer works closely with clinical, administrative and aged care teams, prioritising competing demands, following established procedures, protecting confidentiality, and remaining calm and courteous under pressure at all times.
You are an organised and adaptable administration professional with strong communication, customer service and data entry skills. You work calmly under pressure, manage competing priorities and maintain confidentiality. Your attention to detail, respectful approach and ability to follow procedures enable you to support patients, visitors and multidisciplinary healthcare teams effectively.
