Be Part of Something Bigger at Ingenia!
At Ingenia, we’re not just building communities, we’re creating places where people truly belong. From unforgettable holidays to vibrant rental living and affordable housing, we’re all about making life better, brighter, and more connected.
We’re a passionate bunch who care deeply, work boldly, and support each other every step of the way to create moments that matter. If you’re ready to work in a place that values your ideas and celebrates your wins, we’d love to welcome you to the team.
Your Next Opportunity
Reporting to the Head of Operations – NSW and VIC, we have an opportunity for an Area Manager to provide leadership across a group of our Ingenia Holiday Parks across the South Coast of NSW. This role will focus on driving positive guest experiences, team engagement and strong commercial performance to optimise the value of Ingenia’s Holiday Parks. Ingenia Holiday Parks offer welcoming, nature-rich destinations where guests can relax, reconnect and enjoy memorable holiday experiences.
This is a great opportunity for an experienced multi-site operator with a passion for tourism, hospitality and creating exceptional guest experiences. You will support Park teams to deliver high standards across operations, service, presentation and team engagement. This role will require you to have your own vehicle when travelling across sites. A car allowance is provided.
Why You’ll Love Life at Ingenia
We believe work should be rewarding, flexible, and full of perks:
- Staff discounts on Ingenia Holiday Parks, with savings that can go beyond 50%
- Employee referral, employee of the month, and employee of the year rewards
- Flexible work schedules to suit your lifestyle
- Retailer discounts
In this Role, You’ll
- Drive outstanding guest experiences across Ingenia Holiday Parks
- Oversee day-to-day operations and assets across your portfolio
- Drive commercial performance and asset value
- Build strong relationships with guests, tourism partners and local stakeholders
- Resolve escalated guest feedback quickly and professionally
- Deliver guest experience initiatives, seasonal activities and promotions
- Develop annual capital plans and lifecycle maintenance programs
- Deliver portfolio business plans in line with operational priorities
- Develop and implement portfolio resourcing plans
- Partner with internal teams to support growth and performance
- Manage relationships with suppliers, contractors and external stakeholders
- Lead, coach and motivate teams to achieve shared goals
You’re Likely a Match If You
- Have experience in holiday parks, tourism, accommodation or hospitality
- Bring proven multi-site operational experience
- Are passionate about creating memorable guest experiences
- Can improve team experience to support commercial outcomes
- Communicate confidently with people at all levels
- Spot and implement improvement opportunities
- Use strong negotiation and influencing skills
Our Recruitment Process
We keep things simple and supportive:
- Apply via our website; no cover letter needed
- Quick phone chat and interview with your future manager
- Offer and onboarding; welcome aboard!
All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check.
Due to the volume of applications, only successful candidates will be contacted.
Let’s Create Amazing Experiences Together
Ready to do what matters, and know you matter? Join us and help bring great experiences to life, starting with you.
Check out what life at Ingenia looks like on our LinkedIn page.
