Our Purpose, Your Impact
Do you want to make a genuine difference in the lives of children and families? As a Family Support Worker, you’ll play a vital role in creating safe, supportive and positive experiences for children from separated families. Through strong role modelling, encouragement and relationship‑building, you’ll help children feel secure during contact visits and support families to move forward with confidence.
As a valued member of our Children’s Contact Service (CCS) team, you’ll work closely with families to help them achieve their goals, strengthen relationships and create positive, child‑focused outcomes. Every shift is an opportunity to make an impact where it truly matters.
- Pay rate: $38.65 per hour + weekend penalty rates
- Hours per fortnight: 7.6 hours (every second Saturday). There will be opportunities to pick up additional weekend shifts at our Wollongong and Macarthur locations.
- Position type: Maximum Term Part-Time
- Location: Nowra
Perks with Purpose, Because You Matter
When you join us, you’re not just taking on a role — you’re becoming part of an organisation that genuinely values its people. In return for the important work you do, you’ll enjoy a range of benefits designed to support your wellbeing and work life balance, including:
- Increase your take home pay by reducing your taxable income through salary packaging
- Access a range of fitness and health facilities via Fitness Passport
- Additional paid personal leave each year
- Be rewarded for helping our team grow through our Refer a Friend Program
- Paid Parental Leave, because taking time for your family is important too
- Support for flexible working arrangements and healthy work life balance
- Free, confidential support through our Employee Assistance Program
What you bring to the role
- Tertiary qualifications in welfare, child development, social sciences or related field and/or relevant industry experience
- Working with Children Check and current First Aid Certificate (or willingness to obtain one)
- Efficient time management including the ability to prioritise case load
- In depth understanding of child protection legislation and ability to identify relevant factors indicating a child may be at risk of significant harm
- Understanding of issues relating to mental health, gambling, drugs and alcohol, family violence, socioeconomic challenges and family separation
