- Part-time opportunity working Monday and Tuesday (0.4 FTE)
- Flexible, supportive and inclusive workplace with career development opportunities
- Make a real impact in the communities you live in
Can you imagine starting your day welcoming customers, visitors and colleagues while helping create exceptional experiences from the moment they walk through the door? Are you looking for a role that offers meaningful work, flexibility and support while continuing to develop your career?
If you enjoy connecting with people, providing exceptional customer service and being part of a supportive team that genuinely enjoys working together, read on.
At Barwon Water, we're passionate about delivering outstanding experiences for our customers and community. As the first point of contact for visitors, customers and staff, you'll play an important role in representing our organisation and creating positive experiences every day.
Working within our Customer Channels team, you'll welcome visitors, manage enquiries and help ensure the smooth day-to-day operation of our Customer Centre. You'll coordinate customer and visitor requests, support administrative activities, manage deliveries and mail, and assist with a variety of community and business support functions.
No two days will be the same. You'll engage with a wide range of people, solve problems, build strong relationships and help connect customers and visitors with the right support across the organisation.
Based at our Ryrie Street office in Geelong, this role works Monday and Tuesday and offers the opportunity to contribute to an organisation that delivers essential services to the community.
This is a maximum term contract until August 2027.
This is a rewarding opportunity for someone who enjoys working with people, thrives in a busy environment and takes pride in delivering excellent customer service.
You're organised, approachable and confident communicating with a wide range of people. You'll enjoy helping others, balancing competing priorities and ensuring every interaction leaves a positive impression. Your ability to remain calm, professional and solutions-focused will help you succeed in this role.
You administration and customer service background will shine as you bring natural communication skills and a willingness to learn. You're comfortable using technology, managing competing tasks and working collaboratively within a team.
Most importantly, you genuinely enjoy supporting customers, visitors and colleagues and are motivated to contribute to a workplace that values inclusion, continuous improvement and community impact.
At Barwon Water, we value diversity and inclusion and encourage applications from people of all backgrounds, experiences and identities. We believe a diverse workforce helps us better serve our customers and community.
Barwon Water is Victoria's largest regional urban water corporation, with more than 110 years’ experience in delivering world-class water, sewerage and recycled water services to our customers and community. More than just taps and toilets, we’re a pivotal player in the region’s ongoing social, economic and environmental prosperity.
We care about where we live and work, and we’re always looking for like-minded people to join our team.
At Barwon Water, we believe that every individual has something valuable to offer. We understand that the more diverse workforce, the wider the variety of ideas we bring to the table. Enjoy being part of an organisation that values results, personal and professional growth, workplace diversity and a balance between work and life commitments.
Our work requires more than just engineering and scientific solutions. We’re learning from the tens of thousands of years of knowledge and insight from Traditional Custodians. Aboriginal and Torres Strait Islander people are encouraged to apply for this position.
Does this opportunity sound like it might be a good fit for you?
Ready to apply? Submit your cover letter and resume now.
We lead. We learn. We deliver. We care about a better future.
If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at [email protected] noting your preferred method of communication and contact details and a member of the team will be in touch.
Enquiries to Lindy Marriott, Customer Channels Lead, on 0400 661 494.
