We are a fast-growing company in the home improvement and building materials industry, combining both e-commerce and physical retail. Due to business expansion, we are looking for a Sales & Customer Service Representative to join our friendly team.
Responsibilities:
- Answer phone calls from Australian customers and provide professional pre-sales and after-sales support
- Welcome and assist walk-in customers in the showroom, introduce products, and close sales
- Respond to customer inquiries via email and online messages
- Communicate with the warehouse team regarding stock and delivery when needed
Requirements:
- Fluent in English (both spoken and written) for effective communication with local customers
- Fluent in Chinese for internal team communication
- Must hold a valid long-term working visa (Full-time working rights required)
- Previous experience in customer service or sales preferred; experience in home/building products is a plus
- Friendly, proactive, responsible, and strong communication skills
Benefits:
- Competitive salary, negotiable based on experience and performance
- Long-term, stable position with growth opportunities
- Supportive and positive team environment
Location:
Dandenong South, Melbourne
If you are passionate about customer service and sales, and would like to grow with a dynamic and stable company, please send your resume to us.
We look forward to having you on board!
Job Type: Full-time
Pay: From $65,000.00 per year
Experience:
- Customer service: 1 year (Preferred)
Language:
Work Location: In person
