Love great hospitality and ready to build your skills in gaming?
Redcape Hospitality is looking for a Gaming Attendant to join the team at The Wattle Hotel in Upper Coomera.
This role suits someone who enjoys looking after customers, can stay switched on during busy shifts and takes pride in keeping the gaming floor running smoothly.
You’ll be guided by clear expectations, training and supportive in-venue leadership as you build your confidence in gaming.
Why join us
- Work in a recently renovated gaming room with steady trade and regular customers
- Build your gaming skills with clear expectations, training and in-venue support
- Join a team that takes pride in delivering friendly, attentive service
- Opportunity for additional hours based on performance and venue needs
- Staff discounts — 40% off food and beverage plus 10% off bottle shop purchases across Redcape venues
- Build your career across a group with 30+ venues and genuine opportunities to grow
About the role
As a Gaming Attendant, you’ll work closely with the Gaming Manager and wider venue team to provide attentive, professional and compliant service across the gaming floor.
What you’ll be doing
- Provide fast, friendly and professional service across the gaming floor
- Deliver drinks responsibly in line with RSA requirements
- Follow RSG requirements, including harm minimisation practices
- Maintain a clean, safe and welcoming gaming environment
- Assist with customer queries, service requests and busy trade periods
What we’re looking for
- You’re warm, friendly and genuinely enjoy looking after customers
- You can stay calm, organised and upbeat during a busy shift
- You’re comfortable juggling customer service, floor awareness and competing priorities
- You have hospitality experience, ideally in a pub, gaming or similar venue
- You’re confident handling cash, balancing tills and following cash control procedures
- You hold a current RSA and RSG; Keno experience and CLO are highly regarded but not essential, training will be provided for the right candidate
About The Wattle Hotel
Located in Upper Coomera on the Northern Gold Coast, The Wattle Hotel is a busy community venue with gaming, bistro, function space, retail area, drive-thru bottle shop and plenty of on-site parking.
With steady trade, regular customers and strong in-venue leadership, The Wattle Hotel is a great place to grow your hospitality experience and develop your gaming skills.
About Redcape Hospitality
At Redcape Hospitality, every role matters — whether you’re on the gaming floor, behind the bar, in the kitchen or supporting the operation behind the scenes.
We believe great hospitality comes from people who look out for each other, take pride in what they do and work together to create a great experience for customers and teammates alike.
You’ll be supported to learn, grow and build confidence in your role, with leaders who encourage development and teams that back each other on shift.
If this sounds like the right fit, we’d love to hear from you!
Pay: $33.00 – $46.00 per hour
Benefits:
Application Question(s):
- Are you available to work a rotating roster across days, nights, weekends and public holidays?
- Have you handled cash, balanced tills or followed cash control procedures in a previous role?
Licence/Certification:
- RSA (Required)
- RSG (Required)
Work Authorisation:
Work Location: In person
