ConsMin is recognised as one of the world’s leading manganese producers. ConsMin’s Pilbara based Woodie Woodie Mine and West Perth Operations headquarters creates jobs for over 400 likeminded, experienced, and talented people who are driven by our Company Values of Dedication, Teamwork, Simplicity, Excellence, and Innovation.
Reporting to the Principal ICT, the successful candidate will be responsible for:
- Act as first point of contact and resolution for client reported hardware and software problems; maintain responsibility for logging jobs and escalating appropriately until the job is finished.
- Analyse business problems and identify technology solutions
- Design or improve systems as needed (software, workflows, processes)
- Create, modify, or delete User profiles and accounts in line with staff movements, responsibilities, and company security protocols.
- Install or relocate and configure workstation hardware and software as required by event or planned rollout/changeovers, including afterhours work.
- Procurement of IT infrastructure from suppliers as required.
- Provide support in the use of office applications.
- Rebuild workstations to the Standard Operating Environment
- knowledge of O365 to support users by phone and to assist with awareness.
- Liaise with the external support consultants as required.
- Ensure adherence to the Lifesaving Rules and the Organisational Values of: Dedication, Teamwork, Simplicity, Innovation and Excellence in order to drive a healthy workplace culture
Skills and experience required to be successful in this role:
- Proven capability in a corporate helpdesk environment
- Demonstrable power user level of knowledge of Windows Operating System on desktops and Microsoft Office Suite applications
- Demonstrated ability to analyse, build or fault find and repair desktop machines, and basic fault finding for printers and other peripherals, install OS and software applications as required.
- Ability to work autonomously and be openly accountable for work practices.
- Practical exposure and some workplace experience in the use of Windows server Operating Systems and Microsoft Exchange as part of workplace duties
- Good interpersonal skills shown especially in a professional standard of verbal interaction with people inside and outside of the business.
- Enthusiastic ‘can do’ attitude demonstrated by a willingness to complete tasks in a timely fashion and to a high standard.
In return ConsMin offers:
- Stable long-term career with ongoing career development
- Competitive remuneration package.
- Support team that will help you succeed in the role if you’re successful.
- Hotel & HBF corporate insurance discounts.
Short listing for this position will be commencing immediately, to submit your application please hit the ‘apply now’ button below.
