- Customer focused role, assisting guests and Hotel check-ins
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Join a friendly close knit team
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Week night and Saturday shifts available
You're the first face our guests see and the last one they remember. If you've got natural warmth, a sharp eye for detail, and a knack for making people feel looked after, we want you on our front desk.
As our Accommodation Receptionist, you'll run the guest journey from check-in to check-out — reservations, payments, requests, and everything in between — while keeping the front desk running like clockwork. It's varied, it's fast-paced, and no two shifts look the same.
Your Role:
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Welcome guests and manage check-in/check-out with warmth and efficiency
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Handle reservations across phone, email, online platforms and walk-ins
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Process payments, refunds and guest accounts accurately
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Resolve guest requests and complaints on the spot — or escalate when needed
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Keep guest records and room allocations up to date, working closely with housekeeping
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Liaise across housekeeping, maintenance, F&B and management to keep guests happy
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Promote our bistro, pizzeria, functions and local attractions
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Handle daily admin: reports, reconciliations, shift handovers
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Follow hotel policies on privacy, cash handling and WHS; stay calm and capable in an emergency
About you:
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A genuine love of hospitality and a can-do attitude
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Sharp communication skills and the ability to juggle priorities under pressure
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Reception, front office or customer service experience (hotel experience a plus, not essential)
Whether you're a seasoned receptionist or a hospitality pro ready for your next step — we'd love to meet you. Apply now.
About Us:
Hotel Canobolas is proudly part of The Point, a growing hospitality group behind some of NSW’s most loved pubs, bars and restaurants. When you join The Point, you become part of a business that genuinely invests in its people and believes in long-term careers, not just jobs.
Staff benefits include:
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Ongoing Learning & Development programs
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A staff rewards program
- Staff discounts across all of The Point venues
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A staff referral program
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Genuine career development and progression opportunities
