We’re a welcoming, patient-focused dental practice looking for a warm and organised Receptionist to be the face of our front desk. No dental background required, just a genuine love of people, strong admin skills, and a great phone manner.
Why join us?
We’re a small, supportive team where your personality matters as much as your skills. We’re upfront, we communicate honestly, and we want you to grow with us, including into a leadership role as the practice expands. There’s also an employee discount and a mentoring program to support your development from day one.
What you’ll be doing:
- Welcoming patients and creating a positive first impression,
- Managing appointments, patient records and correspondence via practice management software,
- Handling payments, EFTPOS transactions and accounts reconciliation,
- Processing HICAPS health fund claims,
- Answering calls and handling patient enquiries with care and professionalism,
- Supporting smooth day-to-day operations across the front office.
What we’re looking for:
- At least 1 year in a customer-facing or admin role (dental experience a bonus, not a must),
- Confident communicator, in person and on the phone,
- Comfortable with computers and quick to pick up new software,
- Patient, empathetic, and especially good with older patients,
- Someone who multitasks well and stays calm and positive in a busy environment,
- Hold Australian working rights.
We are conveniently located close to public transport.
Send your resume and a short cover letter telling us a bit about yourself and why this role appeals to you.
Pay: $26.00 – $30.00 per hour
Application Question(s):
- Would you describe yourself as professional, welcoming, and confident when interacting with patients both in person and over the phone? Please provide three qualities that demonstrate this?
Experience:
- Customer service: 1 year (Required)
Work Location: In person
