A high-performing, premium Italian-inspired café in Burnside Village is seeking an enthusiastic and experienced Assistant Manager to join our leadership team.
L'Americano Espresso Bar has built a loyal customer base, a strong team culture, and a reputation for delivering exceptional coffee, food, and service. As we continue to grow, we're looking for someone who is passionate about hospitality and ready to support the Manager in maintaining the high standards our guests expect.
This is an ideal opportunity for someone looking to step into a leadership role within a well-established business and continue developing their hospitality career.
The Role
This is a full-time position working closely alongside the Café Manager to support the day-to-day operations of the venue.
You'll play an important role in ensuring service runs smoothly, supporting the team on the floor, and helping maintain operational excellence across all areas of the café.
What's On Offer
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Competitive salary based on experience
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Full-time, stable position
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Supportive leadership team
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Opportunity for career progression within a growing business
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Positive team culture in a premium café environment
Key ResponsibilitiesDaily Operations
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Support the Café Manager in the day-to-day operation of the venue
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Lead the team during service and ensure a smooth customer experience
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Maintain high standards of cleanliness, presentation, and service
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Step into operational roles as required, including coffee making and customer service
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Ensure food safety, RSA, and workplace compliance standards are consistently met
Team Support
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Assist with staff supervision, training, and onboarding
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Lead by example and help create a positive, professional team culture
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Support daily shift organisation and communication
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Assist with rostering and shift coverage
Stock & Administration
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Assist with ordering, stock control, and supplier management
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Monitor stock levels and minimise wastage
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Support labour efficiency and operational targets
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Assist the Manager with administrative and operational tasks as required
About You
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Previous experience in a café or hospitality supervisory role
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Passion for customer service and hospitality
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Confident leading a team in a fast-paced environment
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Strong organisational and communication skills
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RSA Certificate (essential)
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Barista experience is desirable but not essential, training can be providede
You Are
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A positive, hands-on leader who enjoys working alongside the team
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Friendly, approachable, and confident communicating with both staff and customers
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Reliable, organised, and proactive
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Calm under pressure and able to prioritise effectively
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Eager to learn, grow, and contribute to the continued success of the business
How to apply: Click on the Apply Now button to apply through Zapid.
