Marsh
We are seeking a talented individual to join our Financial Lines team at Marsh. We are flexible regarding the location of this role. This is a hybrid role that has a requirement of working at least three days a week in the office.
In this role, you will manage claims across Directors’ & Officers’ (D&O), Professional Indemnity and other Financial Lines classes of business, supporting clients through the claims process and helping to determine coverage.
You will work with a portfolio of SME to large corporate and ASX-listed clients, providing trusted advice, practical support and a high standard of client service. You will also work closely with brokers, insurers and internal stakeholders to help deliver positive claims outcomes.
We will count on you to:
Manage Financial Lines claims with a focus on client advocacy and quality service
Support clients from initial notification through to settlement, providing clear advice and helping protect their interests throughout the claims process
Provide guidance on policy coverage and interpretation, including supporting clients where indemnity is declined
Respond to client and broker queries and liaise with insurers, claimants and external service providers
Manage moderate to complex claims in line with company processes and Client Service Agreements
Identify matters for referral and work with the Advocacy team on claims-related issues
What you need to have:
Experience in insurance claims, ideally within Financial Lines
Clear written and verbal communication skills
Ability to build and maintain effective working relationships with clients, insurers and other stakeholders
Experience managing claims with attention to process, detail and client outcomes
What makes you stand out:
Experience advising on policy coverage and claims strategy within Financial Lines
Legal or insurance qualifications, such as a Law degree or ANZIIF, while not essential
Ability to work collaboratively while also managing work independently
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being
About Marsh:
Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.
