Full job description
We are a long-established practice looking for a new member to join our team at reception. Our practice has been providing high-quality medical care to the local community. We are looking for a warm, bright and energetic Medical Receptionist who will also provide administrative and operational support to the Practice Manager and doctor. This is a varied role suited to someone who enjoys working with a high degree of attention to detail, takes initiative and is happy to move between front reception and behind-the-scenes practice administration.
Qualifications & experience
- Previous General Practice experience using Best Practice software
- Strong organisational skills with the ability to multitask, prioritise and work efficiently in a health care environment
- Sound knowledge of Medicare billing, invoicing and handling payments
- Excellent communication and interpersonal skills with a warm, friendly and professional manner
- Self-motivated, proactive and a quick learner who takes initiative and ownership of tasks
- Reliable, punctual and able to contribute positively to the clinic
Tasks & responsibilities
- General medical reception and administrative duties, including patient service, appointments, claiming, billing and payments
- Build rapport with patients and help create a warm, welcoming and vibrant atmosphere at reception
- Assist the Practice Manager with delegated administrative and operational tasks, including new initiatives and implementation of practice changes
- Complete audits, reporting and quality improvement activities, while identifying opportunities to improve workflows, patient service and practice efficiency
- Preventative health initiatives and other practice administration as required
- Be flexible and willing to move between reception and administrative duties depending on the needs of the practice
- Work efficiently, follow through on delegated tasks and contribute energy, initiative and a helpful attitude to the team
Benefits:
- Above-award wages. Great pay for candidate with right skills and experience
- Friendly, supportive and positive team environment
- Work alongside experienced doctor
- Ongoing support
- Varied role with opportunities to develop skills beyond traditional medical reception
- Opportunity to contribute to practice improvements and new initiatives
- Career development and opportunities for growth
- Stable, long-term employment
- Clean, safe and well-organised workplace
- Convenient on-street parking
- A workplace where your contribution is genuinely valued
Pay: From $35.00 per hour. But can be much higher for a suitable candidate with right skills
Pay: $33.00 – $50.00 per hour
Expected hours: 25.0 – 38.0 per week
Work Location: In person
