Calm Space Psychology Services is seeking a reliable and organised Administrative Assistant to join our warm and professional team in Jimboomba, QLD. This is an opportunity to be part of a values-led practice where administration plays a central role in creating a consistent, thoughtful experience for clients and clinicians alike.
Our admin team supports the flow of the practice from first contact through to ongoing care. This role suits someone who enjoys a fast-moving environment, can confidently manage competing priorities, and finds satisfaction in keeping things running smoothly under pressure.
Please note: Our practice is based in Jimboomba and is best suited to those who live locally or are comfortable with a longer commute.
Why Choose Calm Space?
- Structured and dynamic environment – A fast-paced clinic with clear systems and processes to support you
- Meaningful work – Be part of a service supporting children, families, and adults across the lifespan
- Supportive team culture – Work alongside approachable clinicians and leadership with regular check-ins
- Well-established systems – Streamlined tools, templates, and supports to reduce administrative load
- Opportunities to grow – Gain insight into private practice operations and develop strong admin and client care skills
The Role
Hours: 10–15 hours per week (with potential to increase)
Start Date: Flexible
You will support both front-of-house and behind-the-scenes operations, ensuring a smooth, organised, and professional experience for all clients and team members.
Key Responsibilities
- Manage front desk operations including calls, emails, bookings, and client enquiries
- Coordinate multiple tasks at once, balancing phones, appointments, and in-person client support
- Support client intake processes and maintain accurate records
- Process payments and invoices
- Provide consistent, professional communication, including during high-pressure situations
- Support clinicians and leadership with day-to-day administrative needs
- Maintain confidentiality and adhere to all clinic policies
- Keep the clinic environment organised, calm, and presentable
What We’re Looking For
- Strong organisational skills and ability to prioritise effectively
- Comfortable working in a fast-paced environment with competing demands
- Calm, professional, and solution-focused approach under pressure
- High attention to detail, even when managing multiple tasks
- Clear and respectful communication (written and verbal)
- Reliable, self-motivated, and able to follow through on tasks independently
- Confidence using Microsoft Office, Gmail, and willingness to learn new systems
- Commitment to confidentiality and professional boundaries
Desirable
- Experience in health, medical, or client-facing administrative roles
- Current Blue Card (Working with Children Check), or willingness to obtain
- Availability across weekdays, including school hours and school holidays
Ready to Apply?
Send us your CV and a brief cover letter outlining your availability and interest in the role. Only shortlisted applicants will be contacted.
We strongly encourage applications from neurodivergent individuals, people with disability, LGBTQIA+ community members, First Nations people, and those from culturally and linguistically diverse backgrounds.
Job Type: Casual
Pay: $34.00 per hour
Work Location: In person
