Starting with a warm, inviting welcome for all guests, whether our guests are traveling on business or for fun, enjoying a quick night, or relaxing for the week, we thrive on making our guests stays brighter and helping them create memories that will last a lifetime. Irresistible smiles are our specialty...so, if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn family.
Historical charm meets modern chic at Holiday Inn West Perth. Conveniently located along Hay Street, our hotel provides easy access to shopping and dining options in the heart of West Perth and Subiaco. Iconic landmarks such as Kings Park and Botanic Garden, and the Fraser Avenue Lookout are located only moments away from the hotel, offering the best views of the city. Guests can ease into the comfort of one of our 101 modern and comfortable rooms and enjoy some amazing food from our delicious menu at Perth’s favourite Italian restaurant – Julio’s.
What's the job?
As a Night Auditor at Holiday Inn West Perth, you will be the key contact for our guests throughout the night, ensuring exceptional guest service is delivered at every stage of their stay. Working independently, and as a part of the wider hotel team, you will confidently handle guest enquiries, late arrivals and late/early departures all whilst creating a welcoming, safe, and seamless experience for every guest.
In this role, you will be responsible for completing the hotel's nightly audit processes, balancing daily transactions, preparing reports, and ensuring financial and operational records are accurate. You will assist with the overnight hotel operations, monitor the safety and security of the property, and respond promptly to guest requests while maintaining our high standards of service.
This position is ideal for someone who has a strong attention to detail and takes pride in delivering genuine hospitality. Rostered shifts are usually from 11pm to 7 / 7:30am, offering the opportunity to play a vital role in the success of overnight operations, while delivering the friendly and dependable service Holiday Inn is known for.
What we need from you:
For this vital role, we’re looking for someone who has:
-
Excellent customer relations, problem solving, decision making and time management skills.
-
Minimum 1-year experience working in a hotel or overnight customer service role.
-
Strong attention to detail.
- Prior experience with Opera property management system is preferred.
- Professional standard of personal presentation.
-
The ability to work overnight shifts (usually between 11pm – 7 / 7:30am).
-
The successful candidate must have availability to work across a 7-day roster, including weekends and public holidays when required.
-
Legal working rights in Australia.
What you can expect from us:
Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.
You'll be rewarded for your hard work with a suite of benefits that supports you and your family's wellbeing, including:
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
