Your Next Leadership Move Starts Here with TFE Hotels | Front Office Manager | A by Adina Sydney
Step into one of Sydney’s most exciting lifestyle hotel experiences and lead the front office at A by Adina Sydney – a bold, boutique property where elevated design meets contemporary comfort.
A by Adina Sydney is the flagship of TFE Hotels’ premium lifestyle brand, A by Adina. Offering guests a perfectly suited balance between a hotel and residential experience, 22 floors of architecturally designed cam and indulgence, all in one. Located in the heart of the CBD, the hotel delivers a striking guest journey—from a ground-floor arrival that transitions to a “WOW” reveal on Level 21, where guests are welcomed against sweeping city views.
With a strong focus on design, service, and experience, A by Adina Sydney is redefining modern hospitality for the discerning traveller.
The Opportunity
We’re looking for a Front Office Manager who thrives in a luxury lifestyle environment and is ready to lead from the front.
This is a key leadership role where you will:
- Be the face of the guest experience setting the tone for delivering memorable moments
- Lead a team of up to 12 Front Office professionals
- Execute the successful operational delivery of the Front Office for a 194-room flagship hotel
- Work across a 7-day flexible roster
- Partner closely with the Executive Assistant Manager to deliver key metrics including Guest Experience and Commercial Results
This is the perfect opportunity for a high-performing Senior Duty Manager, Assistant Front Office Manager or current Front Office Manager ready to elevate their career in a flagship operation.
Key responsibilities:
- Lead the daily Front Office operations to ensure seamless service
- Deliver exceptional, personalised guest experiences
- Lead, coach and inspire a high-performing team
- Manage rostering, payroll and labour within budget
- Own the Front Office profit & loss performance
- Drive revenue through upselling and commercial initiatives
About You:
- 2+ years proven 5-star experience in a lifestyle, boutique, or luxury hotel environment
- Experience leading, developing and mentoring, high performing teams.
- Strong problem-solving and service recovery skills, with the ability to turn challenges into memorable guest experiences.
- Background in 150+ room properties preferred
- Sound understanding of:
- Rostering & payroll
- P&L and cost management
- Guest experience delivery at a premium level
- Exposure to revenue/yield management (desirable)
- Hands-on leader who thrives in a fast-paced, guest-facing role
- Impeccable presentation and communication skills (verbal, written and listening)
- A natural host with a passion for delivering standout experiences
- Unrestricted working rights in Australia, with eligibility to work without sponsorship
Why TFE Hotels?
This is your opportunity to step into a flagship role, be part of a global and growing hotel group. You’ll be supported by experienced leaders, with genuine opportunities to grow your career within TFE Hotels. You’ll join a culture that values excellence, creativity and ownership, where you’re empowered to lead, innovate and make a real impact on the guest experience—every single day.
