22.5 hours/week
CASS Care Ltd is a multi-disciplined community services provider, with “CASS”, as our brand name, which is commonly known in the community. We are active in the provision of a comprehensive range of social welfare services, catering the needs from cradle to seniors, including residential aged care, home ageing, disability, settlement and health, employment and training, child care and many more community-based services. We are seeking an enthusiastic person with relevant skills to fill the above position.
Position Summary:
This position is responsible for assisting the Korean community, particularly seniors, in accessing and understanding aged care systems, services and information, including My Aged Care and related community support services, as well as developing community services needed by the community.
Main Duties and Responsibilities:
- Undertake and develop community projects to cater the community needs, including providing navigational support to people of Korean-speaking background and their community to access the social welfare systems and other support services;
- Arrange and provide culturally appropriate, tailored information about accessing aged care and other community services in one-on-one and group settings, and provide follow-up support where required;
- Arrange and develop appropriate language resources to enable people in the respective community to understand and access the services available;
- Recruit, train and manage volunteers to assist in the delivery of community services and activities;
- Collect data and information to enable evaluation of feedback about community services delivered and also needs on various social and welfare services not yet available;
- Plan, organise, coordinate and carry out activities such as information sessions, community events and programs;
- Arrange promotion of projects, services and events being provided or undertaken by CASS on all accessible media including social media platforms; and
- Support relevant funded aged care navigation and community support programs as required.
Selection Criteria:
Essential
- Tertiary qualification recognised in Australia and relevant experience;
- Understanding of aged care systems and knowledge of government and community services and networks;
- Excellent command of spoken and written English and fluency in Korean;
- Strong interpersonal, communication, and networking skills in both English and Korean, with the ability to engage effectively with community members, especially seniors;
- Proficient in using computers;
- Strong attention to detail and ability to explain information clearly;
- Experience in undertaking funded projects and meeting schedule to deliver project targets;
- Strong organisational and time-management skills, with the ability to work independently and as part of a team, meet deadlines, and achieve program targets;
- Demonstrated skills in publishing and promoting on social media platforms such as Facebook, Naver café and KakaoTalk;
- Current First Aid Certificate;
- Valid National Police Certificate or is able to obtain one prior to employment; and
- Valid driver’s licence and access to vehicle covered by comprehensive car insurance.
Desirable
- Experience in coordinating and providing community services;
- Relevant knowledge and experience in aged care services; and
- Experience working with Korean-speaking seniors and/or culturally and linguistically diverse communities.
Salary and employment conditions for the above position is as per Enterprise Agreement. Salary packaging is available. Discounted childcare fees are available for CASS’s long day care, before and after school, and vacation care services.
How to Apply:
Applications in writing providing detailed resume, responses to the above requirements are to be forwarded to: Ms. Vickie Xu, Senior Executive Officer/Operations Support, CASS Care Ltd, 44-50 Sixth Avenue, Campsie NSW 2194 or via email to [email protected]. Applications close at 5:00pm, 4 September 2026.
For enquiries on the position, please contact Ms Sarah Chang, Senior Executive Officer/Multicultural Community Services Development on 0411 572 267.
Only shortlisted applicants for interview will be notified.
Job Type: Part-time
Pay: $43,700.00 – $48,700.00 per year
Language:
Licence/Certification:
- Driver Licence (Preferred)
- First Aid Certification (Preferred)
- own vehicle (Preferred)
- National Police Certificate (Preferred)
Work Authorisation:
Work Location: In person
