Join our supportive team at MED1 Clinic Kilmore as a Medical Receptionist, combining front-of-house service with light clinical room-support duties. This role is perfect for someone organised, friendly, and passionate about creating a great experience for patients and doctors.
About the Role
You’ll be the welcoming face of our clinic, ensuring smooth patient flow, excellent customer service, and well-prepared consultation rooms. No clinical procedures are required — just strong organisation, attention to detail, and a willingness to help.
Key Responsibilities Front-of-House
- Greet patients and manage check-ins, appointments, payments and enquiries.
- Handle calls, emails, Medicare claims and general reception duties.
- Maintain a calm, clean and professional reception area.
Administration
- Keep office supplies topped up (paper, staplers, sticky tape, printer ink).
- Scan, file, and manage patient documents with accuracy.
- Assist with recalls, reminders, data entry and patient follow-ups.
Consult Room Setup (Non-Clinical Support)
Prepare doctors’ rooms at the start and end of each day by ensuring:
- Gloves, sample containers, tongue depressors and basic consumables are stocked.
- Equipment is available and in working order (stethoscope, otoscope, ophthalmoscope, oximeter).
- Lights, blinds, bed paper, printer, and computer are ready for use.
- General, recycling and doctor’s bins are correctly placed and emptied when required.
What We’re Looking For
- Warm, professional communicator with excellent customer service skills.
- Highly organised and able to multitask in a busy environment.
- Comfortable using computers, phones, and office equipment.
- A team player who enjoys supporting doctors, nurses and patients.
Why Join MED1 Clinic Kilmore?
- Positive and supportive team culture
- Opportunity to learn and grow in a medical environment
- Modern clinic facilities
- Stable hours and long-term employment potential
Job Types: Part-time, Casual
Pay: $24.95 – $30.00 per hour
Application Question(s):
- Have you had experience using Best Practice Software?
- Have you had experience working as a medical receptionist and if so how many years?
- How many days in the week are you available to work?
Work Location: In person
