- Support the development of Council's Insurance Risk Management Framework.
- Manage under-deductible insurance claims with a focus on customer experience.
- Assist in the management and placement of Council's insurance portfolio.
- Engage with stakeholders to enhance Council's insurance risk maturity.
Sutherland Shire Council is committed to serving our community with integrity and excellence. Our diverse team is dedicated to fostering a collaborative environment that encourages innovation and continuous improvement.
As a part of our Council, you will have the opportunity to develop your career while contributing to the well-being of our community. We value our employees and aim to create a supportive workplace where everyone can thrive.
The Insurance Officer plays a pivotal role in supporting the implementation and ongoing management of the Insurance Risk Management Framework within the Council. This position is key to ensuring that insurance risks are effectively managed across the organisation and that practises align with relevant legislation and best practises.
Your responsibilities will include managing under-deductible insurance claims, assessing claims according to legislation and Council policies, and ensuring a customer-focused approach in all dealings. You will also assist with the renewal processes of the insurance portfolio and engage in research to inform stakeholders about emerging risks and changes within the insurance landscape.
The ideal candidate will possess experience in claims management, along with an understanding of insurance policies and legislation. We seek a proactive individual who can operate effectively in a dynamic environment and contribute positively to our team culture.
- Tertiary qualifications in a relevant discipline (for example in insurance and/or finance) and/or extensive insurance claims management experience.
- A current Driver's Licence.
- Demonstrated ability to provide customer-focused support in claims handling.
- Knowledge of the Civil Liability Act 2002 and Australian Road Rules.
- Strong planning and organisational skills with attention to detail.
- Proven ability to foster effective relationships both internally and externally.
- Identify opportunities to reduce ongoing risk and support the development and implementation of effective mitigation strategies
Join our Team and Grow with Us!
If you are ready to take on a challenging and rewarding role that makes a real difference in the community, apply now to join our team at Sutherland Shire Council!
- Apply by responding to our online application questions and submitting your resume outlining why we are a great fit!
- Get your application in by 11.59pm: Sunday 28 June 2026
- Interview date: Interviews will be facilitated week commencing Monday 6 July 2026
- Package: $82,602-$87,556 gross p.a. plus 12% superannuation.
- Hours of work: Permanent Full Time. You will have the option of a 19 day month through Council’s flex system.
- To benefit your wellbeing you will have access to fitness passport, employee assistance program, annual flu shots, health and wellbeing programme and novated lease options.
Suitable candidates are subject to pre-employment screening which includes Reference Checks, Work Rights Verification, Identity and Functional/Medical History Checks, and will also include a Criminal History, Qualification and Working with Children Check. Employment is subject to clearance of all these checks.
Reach out to Hayley Nisbet [email protected] Insurance Sepecialist for any job specific enquiries.
Alison Wady [email protected] Talent Acquisition Business Partner, can assist with any recruitment related enquiries.
Council is a Child Safe Organisation and is committed to ensuring the NSW Government’s Child Safe Standards are incorporated in our procedures, practices, programs, and events.
