Senior Engagement Officer
- Join Hospitality and Racing a division within the Department of Creative Industries, Tourism, Hospitality and Sport
- Clerk Grade 9/10 with a salary range of $133,348 - $146,945 per annum plus superannuation
- Temporary up to 2 years role based in Sydney, NSW
About the role
We are seeking an experienced and proactive Senior Engagement Officer to lead the planning and delivery of impactful stakeholder engagement initiatives across the Hospitality and Racing portfolio. In this role, you will develop and implement integrated engagement strategies, coordinate industry events, roadshows, webinars and forums, and deliver high-quality communications that promote participation, awareness and engagement.
Working across a diverse stakeholder landscape, you will manage end-to-end event delivery including project planning, logistics, budgeting, stakeholder engagement, risk management and post-event evaluation. You will also provide strategic advice, foster strong partnerships with industry, community and government stakeholders, and lead a small team to deliver successful engagement programs that support organisational and government priorities.
This is an exciting opportunity for a highly organised engagement professional who thrives in a fast-paced environment and enjoys balancing multiple priorities while delivering exceptional stakeholder experiences.
About you
You are an experienced engagement and events professional with a proven track record of planning and delivering complex stakeholder engagement programs, industry events, forums, conferences and webinars. You excel at building strong relationships with diverse stakeholders, including senior government representatives, industry partners and community groups, and have the confidence to influence outcomes, navigate competing priorities and manage sensitive issues.
Highly organised and solutions-focused, you can successfully manage multiple workstreams, tight deadlines and complex logistics while maintaining a strong focus on quality and stakeholder outcomes. You bring experience in developing engagement strategies, event communication plans and post-event reporting, along with strong risk management capabilities and the ability to identify and mitigate reputational, stakeholder and operational risks.
A skilled communicator, you can develop compelling content across a range of channels, including executive briefings, speaking notes, presentations, invitations, promotional materials and stakeholder correspondence. Most importantly, you are a collaborative leader who enjoys mentoring others, fostering strong partnerships and delivering meaningful engagement initiatives that create positive outcomes for industry, community and government stakeholders.
How to apply
Your application must include a cover letter (maximum 1 page) and an up-to-date resume (maximum 5 pages) that details your capabilities and experience in relation to the above role.
Closing Date: Friday 18 September, 2026 [10.00AM]
Contact: Bronwyn Hodges – [email protected]
Working at the Department of Creative Industries, Tourism, Hospitality and Sport
At the Department of Creative Industries, Tourism, Hospitality and Sport we bring vibrancy to NSW by growing our creative industries and workforces, driving strong visitor and night-time economies, ensuring a responsible hospitality sector, and putting arts, culture and sport at the heart of our communities.
Together we:
- Create social and economic opportunities for the state
- Support the creation of jobs across the creative, visitor and night-time economies
- Prioritise First Nations artists, stories and culture
- Ensure arts, culture and sport are at the heart of every community to be enjoyed and accessed by all
- Drive visitation through events, campaigns and visitor experience development
- Activate our night-time and creative economies to unlock unique precincts and community spaces
- Deliver a vibrant and responsible hospitality, liquor, racing and gaming environment
- Support NSW’s key Cultural Institutions to ensure access for all, enable community experiences and education and preserve the state’s diverse cultural assets and history.
At DCITHS, we welcome applicants from diverse backgrounds, including people with disability, Aboriginal and Torres Strait Islander people, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
If you require an adjustment to be made during the recruitment process or have an enquiry about the support provided, please contact Kalashree Wakhare Talent Acquisition Partner at [email protected] or on 02 9240 8532.
For more information on reasonable adjustments and types of alternate formats available through the recruitment process you can visit ‘Adjustments for Individual needs’ at I work for NSW.
A talent pool may be created from this recruitment action for ongoing and temporary roles for this role or similar roles that may become available over the next 18 months.
