About Us
We are a growing Sydney-based eCommerce business specialising in computer hardware, networking products, gaming equipment, and IT accessories. Our product range includes laptops, desktops, PC components, networking equipment, storage devices, peripherals, cables, and other technology products sold through our online store and leading online marketplaces.
We are looking for a reliable, organised, and detail-oriented eCommerce Operations Assistant to join our team in Silverwater and support our day-to-day online business operations.
Key Responsibilities
- Process and manage daily customer orders
- Respond to customer enquiries via email, phone, and online marketplaces
- Update product listings, pricing, promotions, and inventory
- Assist with product content optimisation and data maintenance
- Support daily marketplace operations and order management
- Coordinate with suppliers, distributors, and logistics partners
- Monitor stock availability and assist with inventory updates
- Help identify opportunities to improve online sales and operational efficiency
- General administrative and operational support for the eCommerce team
Skills & Requirements
- Excellent written and verbal communication skills in English
- Strong attention to detail and organisational skills
- Good computer literacy and internet skills
- Ability to learn quickly and work independently
- Positive attitude with a willingness to take responsibility
- Reliable, punctual, and able to manage multiple tasks
Preferred (But Not Essential)
Experience with any of the following will be highly regarded:
- Amazon Seller Central, eBay Seller Hub, Woolworths MarketPlus, Kogan, or other online marketplaces
- Computer hardware, IT products, or technology retail
- Customer service, online sales, digital marketing, or eCommerce
Training & Career Development
- Full training provided for suitable candidates
- Gain hands-on experience in a fast-growing eCommerce business
- Learn marketplace management, product optimisation, inventory control, and online retail operations
- Ongoing training and mentoring from experienced team members
- Opportunity to develop valuable skills in Australia's growing eCommerce industry
Bonus Incentives
Candidates with proven marketplace sales or management experience may be eligible for:
- Performance-based bonuses
- Marketplace growth incentives
- Additional responsibilities with higher earning potential
- Career advancement opportunities
What We Offer
- Casual hourly rate starting from $35 per hour, depending on skills and experience
- Flexible working hours to suit study or family commitments
- Friendly and supportive team environment
- Staff discounts on computer products and accessories
- Opportunity to work with the latest technology products
- Potential to transition into a permanent part-time or full-time position for the right candidate
How to Apply
Please send your resume together with a brief introduction outlining:
- Your relevant work experience
- Your weekly availability
- Any eCommerce or marketplace experience
- Why you would be a good fit for this role
We welcome applications from university students, recent graduates, parents returning to work, and experienced candidates seeking flexible employment with genuine long-term career opportunities.
Pay: From $35.00 per hour
Benefits:
Work Location: In person
