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Service Coordinator - Mackay

Rema Tip Top -
Mackay QLD

Quick Apply

Job Details

Full-time

Benefits

Fuel card
Company car

Qualifications

Customer service
Microsoft Office
Administrative experience
Construction
Time management

Full Job Description

4/3 Roster - Long Weekends
Laptop, Mobile, Company provided Vehicle, Fuel card
A stable and permanent role within a global organisation

REMA TIP TOP Industrie Pty Ltd

REMA TIP TOP is a global leader in industrial maintenance, materials handling and wear protection solutions. We are currently seeking an organised and customer‑focused Service Coordinator to join our team and support the coordination of site services, technicians, and client requirements.

About the Role
As the Service Coordinator, you will play a critical role in ensuring the smooth delivery of services by coordinating labour, materials, schedules and customer communication. You will be the key link between customers, technicians, and internal stakeholders, helping to maintain REMA TIP TOP’s high standards of safety, quality and service.

Key Responsibilities

Coordinate and schedule service crews and technicians across multiple sites
Liaise with customers to confirm job requirements, timing and site readiness
Prepare job documentation, purchase orders, service reports and timesheets
Ensure materials, tooling and equipment are available for scheduled works
Monitor job progress and resolve scheduling or logistical issues
Maintain accurate records in internal systems and job tracking tools
Support invoicing, job close‑out and cost control processes
Ensure all works comply with safety, quality and company procedures
Provide general administrative support to the branch and service teams

About You
You are a proactive and well‑organised professional who thrives in a fast‑paced environment and enjoys coordinating multiple priorities.
You will ideally have:

Experience in a Service Coordinator, Scheduler, Administration or similar role
Background in industrial, construction, mining or maintenance environments (preferred)
Strong organisational and time management skills
Excellent communication and customer service abilities
Confidence using Microsoft Office and internal ERP/job management systems
A strong focus on safety, accuracy and attention to detail
Ability to work both independently and as part of a team

What We Offer

A stable and permanent role within a global organisation
Supportive team environment with ongoing training and development
Exposure to a diverse range of industrial projects and customers
Competitive remuneration and conditions
4/3 Roster - Long Weekends
Laptop, Mobile, Company provided Vehicle, Fuel card

If you are a reliable and motivated Service Coordinator looking to join a respected industry leader, we would love to hear from you.

Apply now

Quick Apply

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