Do you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do?
We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.
With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.
To learn more about the Country Fire Authority (CFA), we invite you to visit our About Us page.
About the Role
The South East Region Learning & Development Team schedules, coordinates and delivers operational learning and training priorities across the Region and contributes to state-wide learning initiatives. The Learning and Development Coordinator ensures RTO compliance and plans and coordinates training that enhances and strengthens volunteer capabilities, supporting their roles in delivering CFA services. This is a 12 month fixed term opportunity and Applicants MUST HOLD Certificate IV in Training and Assessment (TAE 16 or 22) and have an understanding of the arrangements, standards and environment of an RTO.
Key responsibilities of the role will include the following:
- Collaborate with each district's Acting Chief Fire Officer (ACFO) and key stakeholders, including F&EM and DPC Training Sub-Committees, to identify training needs, validate objectives and develop effective, workable training plans and schedules.
- Coordinate and deliver district training and assessment activities by scheduling sessions, negotiating with customers to ensure cost-effective outcomes and liaising with internal and external stakeholders and providers.
- Prepare, coordinate and maintain training resources and materials, including tracking, ordering and managing inventory to ensure availability and quality.
- Monitor, evaluate and report on training activities and performance measures by implementing evaluation processes, analysing data and presenting findings and recommendations to support continuous improvement and planning.
- Support organisational capability development through the Brigade Annual Review process and by ensuring learning and assessment materials comply with AQTF standards to maintain CFA's RTO status.
- Plan, record and monitor instructor utilisation in partnership with the Lead Learning and Development team, ensuring compliance with Enterprise Agreement (EBA) requirements and proactively addressing potential issues.
- Manage training records and systems, including accurate data entry, processing, assessment, validation, archiving and administrative support for the LMS and SMS to ensure high-quality data control.
- Supervise and support administration staff to maintain agreed standards and outputs and prepare responses to requests for information on member training activities.
About You
Our ideal candidate will be able to demonstrate the following:
- MUST HOLD Certificate IV in Training and Assessment (TAE40116) or equivalent and an understanding of the arrangements, standards and environment of an RTO.
- Well-developed written communication skills to develop reports & correspondence and to convey training information and objectives to internal & external customers.
- Proven administrative skills and experience including word processing, spread sheets and ability to utilise a variety of enterprise-wide systems and applications.
- A contemporary understanding of competency-based learning & development business practices
- Proven ability to manage numerous, varied and concurrent projects within budget, quality and time parameters.
- Well-developed interpersonal, written and verbal communication
- Proven ability to work autonomously and as an effective member of a (virtual) team
Why choose CFA
- Meaningful Purpose: Your contribution truly makes a difference
- Work-Life Balance: Paid parental leave, generous leave provisions
- Growth Opportunities: Learning and development
- Flexibility: Hybrid work options with flexible work arrangements
- Discounts: Emergency Memberlink discounts on various services
- Wellbeing Focus: Healthy for Life programs, flu vaccinations
- Member Assistance Program: Access support across 8 service pathways
Your Application
Click the 'apply' button to access our online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.
When applying for a position with CFA, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position.
Pre-employment Checks
Offers of employment will only be made to candidates who:
- Successfully complete a National Police History Check, Working Rights Check, hold a valid Working with Children Check and have a valid drivers license.
CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.
Applications close: 11:59pm 12th July 2026
If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email [email protected]
The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here. For access and correction of the information we have collected, contact [email protected]
