In-Demand Banking consultant Jobs

Client Service Consultant
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Typing
- Communication skills
- Annual leave
- Work from home
Personal Banking Consultant or Trainee Personal Banking Consultant
Queensland Country Bank —Mount Isa QLD
- Sales
- Customer service
- Microsoft Office
- Wellness program
- Health insurance
2d
Banking Platforms Consultant (all levels)
Accenture —Melbourne VIC
- Full-time
- Leadership
- On-the-job training
- Parental leave
Associate Managing Consultant, Advisors & Consulting Services, Deploy
Mastercard —St Leonards NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Workday Financial Functional Consultant - Banking & Settlement Module (AU Citizen for security cleareance)
Accenture —Canberra ACT
- Full-time
- ERP systems
- Communication skills
- On-the-job training
Workday Financial Functional Consultant (Banking & Settlement Module) AU Citizen for security clearance
Accenture —Canberra ACT
- Full-time
- ERP systems
- Communication skills
- On-the-job training
Generalist Junior Consultant and Consultants, Canberra
Boston Consulting Group —Canberra ACT
- Full-time
- Doctoral degree
- Master's degree
- Education
Client Relationship Consultant
Gallagher Bassett —Adelaide SA
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Employee stock purchase plan
- Health insurance
8d
Retail Banking - Personal Banking Consultant - NQ
Queensland Country Bank —Weipa QLD
- Sales
- Customer service
- Microsoft Office
- Wellness program
- Health insurance
Customer Service Consultant
Bank Australia —Melbourne City Centre VIC
- Part-time
- Sales
- Customer service
- Communication skills
- Parental leave
- Gym membership
Personal Banking Consultant - Caneland Central
Queensland Country Bank —Mackay QLD
- Full-time
- Customer service
- Cash handling
- Communication skills
- Wellness program
- Health insurance
7d
Sales and Service Consultant
IMB Bank —Wollongong NSW
- Monday to Friday
- Hybrid work
- Sales
- Data entry
- Communication skills
- On-the-job training
- Parental leave
Generalist Junior Consultant and Consultants, Perth
Boston Consulting Group —Perth WA
- Full-time
- Doctoral degree
- Master's degree
- Education
Consultant, Financial Crime Governance - Personal Banking
NAB —Melbourne City Centre VIC
- Full-time
- Analysis skills
- Financial services
- Communication skills
7d
Personal Banking Consultant
Queensland Country Bank —Aitkenvale QLD
- Full-time
- Sales
- Customer service
- Cash handling
- Wellness program
- Health insurance
2d
Consultant
Infosys —Sydney NSW
- $96,836 - $105,068 a year
- Microsoft Excel
- Customer service
- ERP systems
- Health insurance
- Parental leave
Risk & Compliance Consultant/ Associate Manager
Accenture —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Management
- Microsoft Office
Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics (12 Months)
Mastercard —St Leonards NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
APAC Technical Support & Cloud Consultant-Syndey/Melbourne
NeoXam —Sydney NSW
- Hybrid work
- Computer Science
- Engineering
- Master's degree
Telesales Consultant – Outbound
ACM Media —Launceston TAS
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Parental leave
- Employee assistance program

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Client Service Consultant

Macquarie Group Limited -
Sydney NSW

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Job Details

Permanent | Full-time

Benefits

Matched giving program
Annual leave
Work from home
Parental leave
Employee assistance program
Paid volunteer leave
Salary packaging

Qualifications

Typing
Communication skills

Full Job Description

Our dynamic Client Service team are the friendly and knowledgeable first point of contact for our clients. They are dedicated to supporting customers of our retail bank through voice and live chat communication.

We are a global financial services group operating in 30 markets with 57 years of unbroken profitability. At Macquarie, you’re empowered to shape a career that is fulfilling and creates value. You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future.

What role will you play?

As a Client Service Consultant, you will be responsible for understanding our clients' needs regarding their financial products and services. You will showcase your ability to ask insightful questions and provide effective solutions to our customers through voice and live chat communication. Additionally, you will identify and escalate issues to supervisors, including opportunities for enhancing our best practice guides, and direct queries to the appropriate support teams.

What you offer

Experience within a contact centre environment, handling a high volume of voice and live chat communication
Demonstrate your critical thinking skills to navigate and resolve multifaceted client issues by and provide advice on our products and services
Deliver excellent customer service while being empathetic and resolving queries in a timely manner
Ability to work effectively in a fast-paced environment while being mindful of targets
Exceptional communication skills, with a proven high level of accuracy and typing skills
Take pride in supporting and resolving client needs with an ability to adhere to standards by following contact centre processes and guidelines.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What we offer

At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on employment type, include:

1 wellbeing leave day per year
Up to 5 additional service bonus leave days per year
Up to 20 weeks’ paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks’ paid leave for non-primary caregivers
2 days of paid volunteer leave and donation matching
Up to 12 months’ gender affirmation leave, including 6 weeks’ paid leave
Access to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinations
Access to a wide range of salary packaging options
Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
Hybrid and flexible working arrangements, dependent on role
Reimbursement for work from home equipment

About Banking and Financial Services

Banking and Financial Services is our technology-driven retail bank. You will be part of a team that supports clients to achieve their full potential - whether that’s buying a home, growing a business or investing to manage wealth.

Our commitment to diversity, equity and inclusion

We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, family and domestic violence status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. To learn more, contact our team by clicking here.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.

Apply Now

Refine Your Search

banking consultant jobs

Client Service Consultant

Personal Banking Consultant or Trainee Personal Banking Consultant

Banking Platforms Consultant (all levels)

Associate Managing Consultant, Advisors & Consulting Services, Deploy

Workday Financial Functional Consultant - Banking & Settlement Module (AU Citizen for security cleareance)

Workday Financial Functional Consultant (Banking & Settlement Module) AU Citizen for security clearance

Generalist Junior Consultant and Consultants, Canberra

Client Relationship Consultant

Retail Banking - Personal Banking Consultant - NQ

Customer Service Consultant

Personal Banking Consultant - Caneland Central

Sales and Service Consultant

Generalist Junior Consultant and Consultants, Perth

Consultant, Financial Crime Governance - Personal Banking

Personal Banking Consultant

Consultant

Risk & Compliance Consultant/ Associate Manager

Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics (12 Months)

APAC Technical Support & Cloud Consultant-Syndey/Melbourne

Telesales Consultant – Outbound

I want to receive the latest job alert for banking consultant

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