In-Demand Senior technical support specialist Jobs in Western Australia

Senior IT Support Administrator
Fugro —Perth WA
- Full-time
- Hybrid work
- Computer Science
- Data analysis skills
- Administrative experience
- Work from home
- Parental leave
Lead, Applications Support & Maintenance Specialist (PPM)
University of Sydney —Darlington WA
- $152,045 - $160,430 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Analysis skills
- Parental leave
8d
Senior Engineer/Specialist – Project
Kent —Perth WA
- Hybrid work
- Health insurance
- Employee assistance program
SKA-Low Senior Technical Officer
CSIRO —Geraldton WA
- $118,000 - $127,000 a year
- Contract
- Engineering
- No degree
- Communication skills
5d
Senior Recruitment Advisor
MEC Technical Services —Western Australia
- Full-time
- Hybrid work
- Recruiting
Quick Apply
4d
Senior Bid Coordinator (Infrastructure)
ARO Tender Consulting —Perth WA
- $800 - $1,200 a day
- Contract
- Hybrid work
- Administrative experience
- AI
- Communication skills
Quick Apply
Senior Manager, HR Platforms
University of Sydney —Darlington WA
- Full-time
- Hybrid work
- University
- Conflict management
- Budgeting
- Parental leave
Senior Specialist - Logistics
Glencore —Perth WA
- Management
- Administrative experience
- Budgeting
- Health insurance
- On-the-job training
Senior M365 Specialist
Datacom —Perth WA
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- SharePoint
- Parental leave
- Employee discount
Quick Apply
Senior Officer - Recovery
Australia Red Cross —Perth WA
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance program
Senior Manager Technology Risk & Assurance
Horizon Power —Bentley WA
- Up to $239,315 a year
- Full-time
- AI
1d
Senior Quality Enablement Specialist - Program Support
Northrop Grumman —Exmouth WA
- Hybrid work
- Engineering
- Relocation assistance
- Parental leave
2d
Agile Project Manager - WA
Canon —Perth WA
- Hybrid work
- Management
- Microsoft Office
- Communication skills
10d
Senior Recruiter
Colliers —Perth WA
- Full-time
- Recruiting
- Construction experience
Quick Apply
IS&T Application Specialist (Dynamics 365 Fin Ops Developer)| Mon to Fri 38 hours | Balcatta Support Centre
Sodexo —Western Australia
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
Quick Apply
Solutions Engineer
Epic IT —North Perth WA
- Full-time
- Azure
- Writing skills
- Microsoft Office
- Work from home
Quick Apply
Senior Manager, Technology, Risk and Cyber
BDO —Perth WA
- Full-time
- Management
- Health insurance
- On-the-job training
Senior Planner - Wastewater Operations
Water Corporation —Leederville WA
- $135,693 a year
- Remote
- Engineering
- Data analysis skills
- Analysis skills
- Annual leave
- Work from home
10d
HSS Technical Manager
BHP —Perth WA
- Management
- No degree
- Construction experience
- Parental leave
10d
Senior Performance Reporting Specialist
Western Power —Perth WA
- Part-time
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Parental leave
- Gym membership
1d

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Senior IT Support Administrator

Fugro -
Perth WA

Apply Now

Job Details

Full-time

Benefits

Work from home
Parental leave

Qualifications

System administration
Computer Science
Technical drawing
IT service management
Data analysis skills
Administrative experience
ITIL
IT support
Data collection
Information Technology

Full Job Description

Location

You can indicate your preferred working location in your motivation letter or in the next stage of the recruitment process.
- Perth, Western Australia, Australia
- Balcatta, Western Australia, Australia

Stage

Experienced Level

Time

Full time

Type

Employee

Job Description

The Opportunity

We are seeking an experienced IT Systems Support Administrator to join our Perth team and help keep Fugro’s global marine operations running smoothly. In this role, you’ll support the critical IT systems that power our vessels, remote field environments and geodata workflows, ensuring safe, efficient and reliable operations worldwide. You will work across a fast‑paced, highly varied technical landscape, drawing on your background in IT support or system administration to troubleshoot, maintain and enhance the systems our teams depend on every day. If you thrive in dynamic operational settings and want your expertise to have real‑world impact, this role offers the chance to contribute directly to mission‑critical global operations.

Your duties include but are not limited to the below:

Act as the first point of contact for end users in the field or remote operations centers and as 2nd line escalation point for Support Assistants and Administrators;
Liaise with Operational Technology (OT) Services teams to support deployment of standard infrastructure and systems as well as monitor systems and handle alerts according to procedures;
Monitor the status of open tickets and provide weekly reports to the responsible parties while implementing standard solutions and completing tasks as instructed;
Complete periodic system maintenance tasks and report on these including system patching, backup and standard restore tasks;
Coordinate purchasing and logistics for hardware maintenance, the roll out of systems updates and in response to monitoring alerts;
Support cyber security initiatives and respond to cyber issues reported by field personnel and escalate where necessary;
Generate support activities with external vendors and create IT infrastructure and systems support related work instruction documentation when required.

Who are we

We are Fugro, the world’s leading Geo-data specialist, focused on collecting and analysing data about the Earth’s surface and the structures built upon it. With clients spanning land, sea, and space, our respected reputation is grounded in valuing our employees as our greatest asset, a steadfast commitment to delivery excellence, and an innovative approach that leverages cutting-edge technology to solve our clients’ challenges.

The Operational Technology (OT) Services team is part of Fugro’s global IT Infrastructure and Security team. At OT Services we provide IT support to facilitate Fugro’s vessels and field operations, remote operations and processing of Geo-data collected during those operations. Within OT Services, the Deployment team coordinates and executes full scale deployment of IT infrastructure onboard Fugro’s marine vessels operating globally.

How we work

At Fugro, we embrace a collaborative way of working where people are encouraged to be themselves, recognising that diverse voices and cultures contribute unique perspectives, spark creativity, and drive innovation.

We aim to help our people grow toward their full potential by promoting alignment, autonomy, and personal accountability, within a supportive, knowledge-sharing environment. While we value the flexibility of remote work, we also value face-to-face interactions, whiteboard discussions and sharing a meal together.

About You

Your success in securing this role will require:

Tertiary degree or certificate in Information Technology, Computer Science or related fields;
Proven experience in similar roles or work within the marine/offshore industries with good understanding of IT service management process (ITIL) and ITSM tools;
Solid technical knowledge on both desktop and server infrastructure, enterprise applications and multiple platforms such as Windows & Linux;
Pro-active and dynamic approach to work with the ability to demonstrate critical thinking and problem-solving skills using appropriate data analysis, interpretation;
Strong communications skills to interact effectively at all organizational levels and able to generate written instructions and support documentation.

Fugro offers

Ongoing, hybrid work from home arrangement | Flexible start and finish times
Competitive compensation | Annual salary reviews
12 week Parental Leave policy
Salary continuance insurance
Culture that supports career development, training and progression
An inclusive and diverse group of colleagues who happily share knowledge
Friendly and supportive environment - feel free to be yourself
New office | Walking distance from train stations | Red Cat bus
Global, progressive company with industry leading innovation and cutting-edge technology

How to apply

Please ensure your CV is up to date, with relevant information clear and succinct and follow the application prompts.

Candidates will be asked to provide evidence of Australian working rights to be considered for this position (visa sponsorship is not offered).

Fugro reserves the right to close this advert at any time.

Applications or interest via recruitment agencies will not be accepted at this time.

Disclaimer for recruitment agencies:

Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciated**.**

Apply Now

Refine Your Search

senior technical support specialist jobs in western australia

Senior IT Support Administrator

Lead, Applications Support & Maintenance Specialist (PPM)

Senior Engineer/Specialist – Project

SKA-Low Senior Technical Officer

Senior Recruitment Advisor

Senior Bid Coordinator (Infrastructure)

Senior Manager, HR Platforms

Senior Specialist - Logistics

Senior M365 Specialist

Senior Officer - Recovery

Senior Manager Technology Risk & Assurance

Senior Quality Enablement Specialist - Program Support

Agile Project Manager - WA

Senior Recruiter

IS&T Application Specialist (Dynamics 365 Fin Ops Developer)| Mon to Fri 38 hours | Balcatta Support Centre

Solutions Engineer

Senior Manager, Technology, Risk and Cyber

Senior Planner - Wastewater Operations

HSS Technical Manager

Senior Performance Reporting Specialist

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