At Bupa, we believe healthcare should be more human — more connected, more personal, and more responsive to the people it serves. Join us and play a meaningful role in shaping high-quality, person-centred care where your leadership truly makes a difference.
We are currently seeking an experienced Quality & Education Manager to join our welcoming team at Bupa Waratah, a beautifully located care home in Newcastle, New Soth Wales.
This is a full‑time, onsite role, working Monday to Friday, offering the opportunity to make a real impact through clinical leadership, education, and quality improvement.
About the role
As the Quality & Education Manager, you’ll lead quality governance, compliance, and workforce capability across the home, ensuring alignment with the Aged Care Quality Standards. You’ll work closely with the leadership team to identify improvement opportunities, support remediation, and build sustainable clinical excellence.
Key responsibilities
- Lead quality, education, and continuous improvement initiatives
- Support compliance with Aged Care Quality Standards and accreditation requirements
- Coach and build capability across clinical and care teams
- Maintain and review the Plan for Continuous Improvement (PCI)
- Prepare and analyse Quality Indicator and NQIP data
- Coordinate monthly audits and preparedness activities
- Support high-quality, person-centred clinical care delivery
About you
- Bachelor of Nursing with current AHPRA registration (essential)
- Postgraduate qualification in Aged Care and Cert IV TAE (desirable)
- Experience in clinical quality, education, and coaching
- Strong communication and collaborative leadership skills
- Sound knowledge of resident rights and aged care compliance
Why join Bupa?
- Free select health insurance for you and your immediate family (up to $5.5k)*
- Relocation assistance up to $8,000
- Career development and ongoing professional learning
- Comprehensive induction and buddy program
- Wellbeing support through VIVA Happier & Healthier
- 5 free telehealth GP appointments via Blua
- Bupa Love Reward & Recognition Program
Why Waratah?
Bupa Waratah is a modern care home set in the quiet residential suburb of Waratah, Newcastle. You will be close to the local community with Waratah village shopping centre, parks including Blackbutt reserve, Newcastle Harbour and local beaches. It consists of 109 beds, with a variety of care units. Our primary goal is placing our focus on the health, lifestyle and well-being of our residents.
Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.
- Eligibility criteria and conditions apply
