In-Demand Customer service agent Jobs in Victoria Park, Wa

Customer Service Specialist
MyIntegra —Cloverdale WA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
Night Guest Service Agent
Oaks Hotels —Perth WA
- $34.96 - $48.95 an hour
- Weekend availability
- Health insurance
- Employee assistance program
Quick Apply
13d
Ramp Agent
Swissport International AG —Perth WA
- Part-time
- Computer skills
- Communication skills
- Paid training
- Opportunities for advancement
Administrative Assistant (Junior)
Minic Property Group —Wilson WA
- Full-time
- Customer service
- Administrative experience
- In-person
Quick Apply
21h
Passenger Service Agent
Swissport International AG —Perth WA
- Part-time
- English
- Time management
- Paid training
- Opportunities for advancement
6d
L1 Network and Desktop Support
MNL Technologies —Perth WA
- Part-time
- Azure
- Microsoft Outlook
- Customer service
Quick Apply
Guest Service Agent - Mercure Perth on Hay
MERCURE —Perth WA
- Part-time
- Hospitality
- Customer service
- Microsoft Office
Quick Apply
Education Agent
Get Your Visa —Scarborough WA
- Customer service
- Communication skills
Rental Sales Agent
SIXT Australia —Perth Airport WA
- From $31.11 an hour
- Weekend availability
- Sales
- Gym membership
- Fuel discount
Quick Apply
Guest Service Agent
Accor Apartments & Realty —Crawley WA
- Part-time
- Hospitality
- Front desk
- Communication skills
Travel Agent
LHR —Perth WA
- $30 - $40 an hour
- Full-time
- English
- Computer skills
- Communication skills
Quick Apply
Lvl 1 Helpdesk Engineer
Troppus IT & Management —Kewdale WA
- Urgently hiring
- Management
- Organisational skills
- Communication skills
CSA (Delivery Driver)
Coles Supermarkets —Success WA
- Weekend availability
- Employee assistance program
- Gym membership
Guest Service Agent - Esplanade Hotel Fremantle by Rydges
EVT Group —Fremantle WA
- Customer service
- Communication skills
- Hotel experience
- Parental leave
5d
Logistics Coordinator | O'Connor WA
CEVALogistics —Perth WA
- Full-time
- Organisational skills
- Communication skills
12d
Warehouse Assistant
DOF —Kewdale WA
- Full-time
- Warehouse
- Organisational skills
- Warehouse experience
- Employee assistance program
Quick Apply
Car Rental Agent - Perth
Indie Campers —Perth WA
- Weekend availability
- CRM software
- Hospitality
- Sales
Quick Apply
10d
Office Manager
CI Perth —Perth Eastern Suburbs WA
- $79,423 a year
- Full-time
- Administrative experience
- In-person
- Business
Quick Apply
9d
Marketing specialist
ZYL Express —Canning Vale WA
- $80,500 a year
- Full-time
- Marketing
- Marketing
Quick Apply
8d
Customer Service Agent
Heidelberg Materials —Perth WA
- Full-time
- Construction experience
- Annual leave
- Parental leave

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Customer Service Specialist

MyIntegra -
Cloverdale WA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

CRM software
Customer service
Salesforce
Communication skills
Time management

Full Job Description

Job Description

At MyIntegra, our Customer Service Specialists are the heart of our customer experience. In this role, you’ll respond to customer enquiries via phone, email, live chat, and SMS, delivering support that is professional, friendly, and timely. You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits and ensuring every customer feels heard, understood, and valued.

Key Responsibilities

Handle inbound and outbound enquiries across multiple channels with empathy and professionalism.
Clearly communicate NDIS requirements and the benefits of Plan Management in a clear and supportive manner.
Build trust and rapport with customers through open, compassionate communication.
Investigate and resolve customer issues by identifying the root causes, offering effective solutions, and following up to ensure satisfaction.
Maintain accurate and detailed records of all customer interactions for audit and compliance purposes.
Learn and apply NDIS Program Rules and internal procedures to deliver informed and effective support.
Use MyIntegra’s systems and platforms (e.g., Salesforce/CRM) to manage enquiries and complete administrative tasks.

About You

To thrive in this role, you’ll bring:

Experience as a customer service agent in a call centre, with active listening and call flow control.
Strong problem-solving skills and ability to build empathy and rapport.
Excellent verbal and written communication skills.
High attention to detail and focus on quality in documentation and interactions.
Time management skills in a fast-paced environment.
Ability to work independently and collaboratively.
Adaptability to change and willingness to take initiative and ask for guidance.
Familiarity with CRM systems like Salesforce and templated/scripted communications.
Understanding of NDIS and Code of Conduct requirements (Desirable)

About Us

MyIntegra is a registered NDIS provider offering Plan Management and Support Coordination across Australia. We empower people with disability to manage their plans confidently using secure tools and expert support. We are ISO 9001:2015 certified and proud members of Disability Intermediaries Australia (DIA).

What We Offer

Flexible hybrid work model (split between home and office).
Supportive, inclusive, and friendly team culture.
Opportunity to make a meaningful impact in the lives of people with disability.
Ongoing training, career development, and progression opportunities.
Access to a comprehensive Employee Assistance Program.
Discounts with major retailers and corporate health insurance rates.

Application Process

Apply with your résumé and cover letter. Successful applicants will undergo a NDIS Worker Screening Check and employment reference check. Costs for the NDIS screening will be reimbursed on your employment start date.

MyIntegra embraces diversity and is an equal opportunity employer. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Quick Apply

Refine Your Search

customer service agent jobs in victoria park, wa

Customer Service Specialist

Night Guest Service Agent

Ramp Agent

Administrative Assistant (Junior)

Passenger Service Agent

L1 Network and Desktop Support

Guest Service Agent - Mercure Perth on Hay

Education Agent

Rental Sales Agent

Guest Service Agent

Travel Agent

Lvl 1 Helpdesk Engineer

CSA (Delivery Driver)

Guest Service Agent - Esplanade Hotel Fremantle by Rydges

Logistics Coordinator | O'Connor WA

Warehouse Assistant

Car Rental Agent - Perth

Office Manager

Marketing specialist

Customer Service Agent

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