In-Demand & welfare Jobs in Victoria

Response Officer - Non Shiftwork
Origin Energy —Melbourne VIC
- $67,185 a year
- 8 hour shift
- In-person
- Communication skills
Research Support Officer, Poultry Behaviour and Welfare
University of Melbourne —Parkville VIC
- Part-time
- Laboratory experience
- Research
- Organisational skills
- Health insurance
- Parental leave
1d
Assistant Farm Manager Nagambie, Victoria Full Time | Poultry Operations
TUROSI PTY LTD —Nagambie VIC
- $70,000 - $80,000 a year
- Full-time
- Supervising experience
- Organisational skills
- Computer skills
Quick Apply
1d
General Inspector - Permanent Full Time
RSPCA Victoria —Melbourne VIC
- $85,358.59 - $91,506.68 a year
- Weekend availability
- Case management
- Communication skills
- Annual leave
- Parental leave
14d
Assistant Farm Manager - Aurora Dairies
Aurora Dairies Management Pty Ltd —Sale VIC
- $91,500 a year
- Full-time
- Management
- Maintenance
- AI
- Employee assistance program
Quick Apply
9d
Senior Farm Hand/Farm Hand - Aurora Dairies
Aurora Dairies Management Pty Ltd —Hawkesdale VIC
- $76,000 a year
- Full-time
- Maintenance
- Employee assistance program
Quick Apply
Police Custody Officer - All Locations
Victoria PCO —Victoria
- $58,412 - $77,430 a year
- 8 hour shift
- Leadership
- Communication skills
- Hospital experience
- Parental leave
- Employee assistance program
Student Welfare Support
Victorian Government —Baw Baw VIC
- Part-time
- Education
- Communication skills
9d
Dairy Farm Hand
JC Altass & CL Altass —Gundowring VIC
- From $71,500 a year
- Full-time
- In-person
- Communication skills
Quick Apply
Casual Support CoOrdinator
Malacoota Community Health, Infrastructure and Resilience Fund Inc —Mallacoota VIC
- $35 - $45 an hour
- Microsoft Office
- In-person
Quick Apply
10d
Assistant Animal Technician
Deakin University —Waurn Ponds VIC
- $80,046 - $84,849 a year
- Weekend availability
- Research
- University
- Teaching
- Parental leave
- Employee discount
Farm Hand (Heifer Rearing Facility) - Aurora Dairies
Aurora Dairies Management Pty Ltd —Tarraville VIC
- Full-time
- Maintenance
- Employee assistance program
Quick Apply
Student Welfare and Management
Victorian Government —Wodonga VIC
- Full-time
- Management
- Leadership
13d
Livestock Feeding & Machinery Operator
MIDFIELD MEAT INTERNATIONAL PTY. LTD. —Warrnambool VIC
- Seasonal
- On-the-job training
Student Wellbeing Officer
Victorian Government —Mildura VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
2d
Victim Support Worker - West
Windermere —Footscray VIC
- $92,000 a year
- Part-time
- Management
- Case management
- Communication skills
- Health insurance
- Parental leave
12d
Machinery Operator
Teys Australia —Charlton VIC
- From $30 an hour
- Full-time
- Health insurance
- Employee assistance program
Quick Apply
9d
Animal Ethics Committee Members: Category C - Welfare
Monash University —Clayton VIC
- Research
- University
- Communication skills
Wellbeing Leader, Morwell Campus
Berry Street —Morwell VIC
- $15,900 a year
- Full-time
- Education
- Bachelor's degree
- Social Work
- Parental leave
- Employee assistance program
7d
Assistant Breeder Farm Manager - Lockwood Office
Hazeldenes —Bendigo VIC
- Full-time
- Management
- Analysis skills
- Communication skills
Quick Apply

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Response Officer - Non Shiftwork

Origin Energy -
Melbourne VIC

Apply Now

Job Details

Full-time
$67,185 a year

Qualifications

Security
Communication skills

Full Job Description

Make a real difference by supporting essential services and community safety.
$67,185 plus superannuation & plus shift penalties
Melbourne based

Join a team that's All Kinds of Useful

At Origin, being useful is more than a tagline - it’s how we approach work every day. As a collective, we’re a team that thrives on finding better ways, working together, and owning our impact. From powering homes to delivering award-winning internet and helping to lead Australia’s energy transition. If you’re driven by purpose and excited to be part of something bigger, we’d love to have you on the journey.

About the role

Join our National Response Centre team in our Melbourne CBD office on Bourke Street.

As a Response Officer, you will handle inbound safety, emergency, fault and welfare-monitoring calls on behalf of customers across essential-service industries, including energy and water.

This is not a standard customer service role. You will often speak with customers during urgent, stressful or safety-related situations. You will need to remain calm, gather accurate information, follow established procedures and arrange the appropriate response within strict timeframes.

You will work across several computer systems while speaking with callers, recording important information and dispatching work to field teams.

Important roster information

This is a full-time, onsite role working 38 hours per week across a rotating roster.

You must be available to work:

Eight-hour rotating shifts
Shifts scheduled between 6:00am and midnight
Monday to Sunday
Weekends and public holidays

Please consider the roster requirements carefully before applying.

What you will be doing

Your responsibilities will include:

Responding to inbound emergency, fault, safety and welfare-monitoring calls
Asking the right questions and accurately recording call information
Entering information into multiple systems while speaking with callers
Processing updates and changes relating to active incidents
Dispatching service orders within regulatory and contractual timeframes
Escalating incidents that may present an increased safety or operational risk
Keeping callers informed while providing a calm and professional experience
Following documented processes, procedures and compliance requirements
Working closely with Dispatchers and Senior Response Officers

What we are looking for

You will be suited to this role if you:

Remain calm and focused when speaking with distressed or frustrated callers
Have experience working in a busy inbound contact-centre or response environment
Can confidently work across multiple computer systems at the same time
Have strong written and verbal communication skills
Can listen carefully, ask clear questions and record information accurately
Are comfortable following structured processes and procedures
Have excellent attention to detail
Can move quickly between different calls, tasks and priorities
Take accountability for your performance and development
Can reliably attend rostered shifts, including weekends and public holidays

Experience in emergency response, dispatch, security monitoring, utilities, roadside assistance, logistics or another high-pressure contact-centre environment would be advantageous but is not essential.

What we offer

Full-time employment
A centrally located Melbourne CBD office
First seven weeks of structured, onsite training and onboarding
Comprehensive training and ongoing support
The opportunity to support essential services and community safety
Discounted Electricity, Gas & Internet services

Before applying

Please ensure you are comfortable with:

Working fully onsite (no remote)
Working a seven-day rotating roster
Starting as early as 6:00am or finishing as late as midnight
Working some weekends and public holidays
Handling urgent, complex and occasionally distressed callers
Completing accurate data entry while managing inbound calls

Origin - Where good change happens

At Origin, we’re powered by people who believe in creating change.

We are committed to fostering a diverse, gender equitable workforce, where everyone is welcome, and all applications are evaluated on merit and potential. We encourage applications from Aboriginal and Torres Strait Islander Peoples, people living with disabilities, culturally diverse people, any stage in life, people with intersex variations and people within LGBTQ+ communities, including trans and gender diverse.

Enjoy a challenging career in an exciting industry where you can grow and explore your potential. If you think you have transferable skills, an appetite to learn and would be a great fit, we’d love to hear from you.

Background checks may be required to determine your suitability for this position as part of the recruitment process and during your employment. These checks may include police checks, AusCheck, medical assessment and/or drug and alcohol testing.

Please note unsolicited CVs from agencies will not be accepted.

Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future.

Apply Now

Refine Your Search

& welfare jobs in victoria

Response Officer - Non Shiftwork

Research Support Officer, Poultry Behaviour and Welfare

Assistant Farm Manager Nagambie, Victoria Full Time | Poultry Operations

General Inspector - Permanent Full Time

Assistant Farm Manager - Aurora Dairies

Senior Farm Hand/Farm Hand - Aurora Dairies

Police Custody Officer - All Locations

Student Welfare Support

Dairy Farm Hand

Casual Support CoOrdinator

Assistant Animal Technician

Farm Hand (Heifer Rearing Facility) - Aurora Dairies

Student Welfare and Management

Livestock Feeding & Machinery Operator

Student Wellbeing Officer

Victim Support Worker - West

Machinery Operator

Animal Ethics Committee Members: Category C - Welfare

Wellbeing Leader, Morwell Campus

Assistant Breeder Farm Manager - Lockwood Office

I want to receive the latest job alert for & welfare in victoria

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