Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 3
Remuneration: $73,915.12 - $76,218.8 Per Annum + Super + Salary Packaging
Hours Per Week: 38
Requisition ID: REQ687891
Location: Tamworth Hospital
Closing Date: Thursday 10 September 2026
Be part of a collaborative team supporting the smooth and effective operation of our theatre services.
Hunter New England Local Health District (HNELHD) is seeking a motivated and capable administration professional to join our Theatres team. Working collaboratively with the Nurse Unit Manager (NUM) of Theatres and the Patient Services Manager, you will play an important role in supporting the day-to-day function of the theatre service and ensuring patients and health professionals receive a responsive, coordinated and professional service.
About the Role
This is a varied role that will see you working across a range of administrative and patient service functions.
You will be responsible for supporting the daily operations of the theatre service, including coordinating information, responding to enquiries and ensuring administrative processes are completed efficiently and accurately.
Key responsibilities include:
- Supporting the daily function and smooth operation of the theatre service.
- Developing strong working relationships with health professionals and key stakeholders.
- Communicating and liaising effectively to support a seamless continuum of patient care.
- Monitoring referrals, waitlists and service activity to support timely patient access.
- Coordinating outpatient clinics, assessments and other service activities.
- Managing correspondence and ensuring actions are prioritised according to urgency and patient needs.
- Providing a professional and responsive telephone service to patients and health professionals.
- Escalating urgent enquiries to the appropriate clinician when required.
- Supporting data entry, reporting and administrative processes.
- Contributing to effective service coordination and continuous improvement.
- Working autonomously while also collaborating closely with the NUM of Theatres and Patient Services Manager.
About You
We are looking for someone who is organised, proactive and confident working in a busy healthcare environment.
You will bring:
- The ability to work independently and problem-solve effectively.
- Strong organisational and prioritisation skills.
- Excellent communication and interpersonal skills.
- The ability to work collaboratively with a diverse range of health professionals.
- A professional, patient-focused approach.
- Strong attention to detail and the ability to manage competing priorities.
- The confidence to identify issues and escalate matters appropriately.
Essential Criteria
Support and Development
You will be supported by the NUM of Theatres and Patient Services Manager, who will provide guidance and assistance throughout your transition into the role.
A comprehensive handover will be provided to ensure you are familiar with the responsibilities, processes and expectations of the position.
You will have the opportunity to develop your knowledge and skills while working alongside experienced healthcare professionals in a supportive environment.
Why join Hunter New England Health?
- Be part of one of the largest and most diverse Local Health Districts in NSW
- Influence digital solutions that directly support patient care and clinical outcomes
- Salary packaging options
- Work collaboratively with passionate clinicians and digital health professionals
- Enjoy career development opportunities within NSW Health
- Make a real difference across a large, complex health service
Fitness Passport for you and your family
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What you'll be doing
To provide a high quality administrative and secretarial support service for patients experiencing chronic non-cancer pain, their families/carers, and the multidisciplinary team of Tamworth Integrated Pain Service ‘TIPS.’ To provide Executive Assistance to the Operations Manager and Pain Medicine Specialists.
Need more information?
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For role related queries or questions contact Zalie Formann on
[email protected]
Information for Applicants:
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt.
To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact [email protected] for confidential support to ensure an equitable, barrier-free application process.
Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.
An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.
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