In-Demand Incident manager Jobs in Sydney Nsw

Incident Manager
Klarna Bank AB —Sydney NSW
- $184,806 - $210,678 a year
- Full-time
- Financial services
- Communication skills
- Health insurance
- Dental insurance
Major Incident Manager
Infosys —Sydney NSW
- $129,311 - $142,018 a year
- Analysis skills
- Communication skills
- Health insurance
- Parental leave
8d
Incident Manager
Ericsson —Sydney NSW
- Management
- Computer Science
- Customer service
Senior Incident Manager Role
Mercer —Sydney NSW
- Full-time
- Hybrid work
- Financial services
Major Incident Management Lead
Infosys —Sydney NSW
- $150,742 - $171,215 a year
- Supervising experience
- Leadership
- Communication skills
- Health insurance
- Parental leave
Operations Manager
Certis Group —Macquarie Park NSW
- Management
- Organisational skills
- Opportunities for advancement
3d
Manager Service Operations
Optus —Macquarie Park NSW
- Management
- Leadership
- Parental leave
9d
Compliance Manager
Greenstone Financial Services —Bella Vista NSW
- Full-time
- Analysis skills
- Financial services
- Communication skills
- Travel reimbursement
- Free food
Quick Apply
3d
Manager Tolling
Transport For NSW —Parramatta NSW
- $163,145 - $182,721 a year
- Full-time
- Management
- Databases
- SQL
9d
Service Delivery Manager
EFEX —Sydney NSW
- Full-time
- Management
- Salesforce
- In-person
Quick Apply
6d
Manager - Service Management - Cloud
Interactive —St Leonards NSW
- Full-time
- Management
- AI
- Leadership
Quick Apply
Incident Cordinator
Infosys —Sydney NSW
- $90,243 - $98,861 a year
- Management
- Databases
- Organisational skills
- Health insurance
- Parental leave
8d
Operations Manager
The Bread and Butter Project —Marrickville NSW
- From $100,000 a year
- Full-time
- Management
- Bakery
- In-person
- Paid training
- On-the-job training
Quick Apply
Senior Manager - Operational Risk and Compliance, Investments
Rest —Sydney NSW
- Full-time
- Hybrid work
- Management
- Parental leave
Quick Apply
Senior Client Delivery Manager
Optus —Macquarie Park NSW
- Organisational skills
- Leadership
- Parental leave
- Employee discount
7d
Service Line Manager
Infosys —Sydney NSW
- $108,571 - $119,893 a year
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Health insurance
- Parental leave
8d
Change Manager
Ericsson —Sydney NSW
- Engineering
- Analysis skills
- Machine learning
Incident Co-ordinator
Infosys —Sydney NSW
- $108,571 - $119,893 a year
- Management
- Databases
- Organisational skills
- Health insurance
- Parental leave
WHS Consultant
Office of Sport —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- Analysis skills
- No degree
- Communication skills
- Employee assistance program
6h
General Manager HSE | Experiences & Attractions
Journey Beyond —Sydney NSW
- Full-time
- Hybrid work
- Management
- Leadership
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
13d

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incident manager jobs near sydney nsw

Incident Manager

Klarna Bank AB -
Sydney NSW

Apply Now

Job Details

Full-time
$184,806 - $210,678 a year

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance

Qualifications

Incident management
Incident response
Financial services
Problem management
Communication skills

Full Job Description

What you will do
As an Incident Response Manager on Klarna's incident response team, you will lead incident-related initiatives and improvement projects within a fast-moving banking and financial services environment. You will bring structure, planning, and disciplined execution to incident response activities, ensuring clear communication, coordinated stakeholder engagement, and timely resolution during high-impact situations. Beyond live incidents, you will own the follow-up work that turns disruption into improvement — driving root cause analysis, remediation planning, and the delivery of preventive measures that strengthen Klarna's operational resilience over time. You will work closely with technical teams, domain owners, and senior stakeholders to keep incident-related workstreams moving, closing loops rather than letting action items stall. This position includes participation in a compensated on-call rotation and calls for calm, structured decision-making under pressure, particularly when priorities shift quickly and information is incomplete.

Who you are

Experience within the banking or financial services industry
Background in incident management, problem management, DevOps, or technical project management
Strong project management skills, with the ability to plan, drive, and follow up on complex incident-related initiatives
Ability to bring structure and clarity to unstructured, fast-moving environments
Comfortable making decisions under pressure while remaining calm and constructive
Clear and effective communicator, able to coordinate multiple stakeholders during critical situations
Strong sense of ownership and responsibility, with a drive to push progress and close loops
Ability to balance competing priorities while maintaining focus on long-term resilience, not just short-term fixes

Awesome to have

Experience leading incident response projects or major incident workstreams
Experience driving post-incident reviews and long-term remediation initiatives
Exposure to on-call operations for business-critical systems
Familiarity with regulated, highly available, or mission-critical technical environments
Experience working cross-functionally with engineering, risk, or compliance teams

Please include a CV in English
Curious to learn more about Klarna and what it’s like to work here? Explore our career site.

Klarna is proud to be an equal opportunity employer. We are committed to building a diverse workforce that reflects our global customer base and to fostering a culture where everyone belongs. We provide equal employment opportunities to all individuals regardless of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, marital status, pregnancy, parental status, or any other characteristic protected by applicable law. We encourage applications from individuals of all backgrounds and identities. We consider qualified applicants with criminal history for employment in accordance with state and local laws and “fair chance” ordinances. If you require reasonable accommodation for any part of the application or hiring process, please contact [email protected].

In accordance with applicable law, the salary range for this position is provided in the job posting. The salary offered will be determined by the candidate's location, qualifications, experience, and education. The salary range posted in the job advertisement refers to the base pay. Base pay is part of a total compensation package, which may also include equity rewards, monthly stipends for health and wellness, and benefits such as life insurance, medical, dental, and vision coverage for you and your dependents.

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Refine Your Search

incident manager jobs in sydney nsw

Incident Manager

Major Incident Manager

Incident Manager

Senior Incident Manager Role

Major Incident Management Lead

Operations Manager

Manager Service Operations

Compliance Manager

Manager Tolling

Service Delivery Manager

Manager - Service Management - Cloud

Incident Cordinator

Operations Manager

Senior Manager - Operational Risk and Compliance, Investments

Senior Client Delivery Manager

Service Line Manager

Change Manager

Incident Co-ordinator

WHS Consultant

General Manager HSE | Experiences & Attractions

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