In-Demand Guest service agent Jobs in Sydney Central Business District, Nsw

Guest Services Agent
Virgin Australia —Sydney NSW
- Part-time
- Communication skills
- Annual leave
Guest Service Agent
THE SEBEL —Sydney NSW
- Part-time
- Customer service
- Microsoft Office
- Communication skills
Quick Apply
3d
Guest Services Agent
Breakfree on Broadway —Glebe NSW
- $26.44 - $44.15 an hour
- Part-time
- Customer service
- Organisational skills
- In-person
- Employee discount
Quick Apply
13d
Guest Service Agent - Full Time & Part Time
M GALLERY —Sydney NSW
- Weekend availability
- Customer service
- Hotel experience
Quick Apply
Night Guest Service Agent
Oaks Hotels —Sydney NSW
- $27.97 - $41.96 an hour
- Part-time
- Health insurance
- Employee assistance program
Quick Apply
Guest Service Agent - The Ultimo Hotel
EVT Group —Haymarket NSW
- Communication skills
- Hotel experience
- Resort
- Parental leave
5d
Front Office / Guest Service Agent
Hilton —Sydney NSW
- Part-time
- Hospitality
- Communication skills
- Office experience
Guest Service Agent
TFE Hotels —Sydney NSW
- Full-time
Guest Service Agent
InterContinental —Sydney NSW
- Computer skills
- Communication skills
- Hotel experience
- Employee discount
- Gym membership
Guest Service Agent
Accor Apartments & Realty —Chatswood NSW
- Weekend availability
- Hospitality
- Culinary experience
- Front desk
Guest Service Agent - Harbour Rocks Hotel
EVT Group —The Rocks NSW
- Supervising experience
- Resort
- Office experience
- Parental leave
Guest Services Agent
AccorHotel —Sydney NSW
- Customer service
- Communication skills
- Employee assistance program
Quick Apply
Guest Service Agent
M GALLERY —Manly NSW
- Part-time
- Hospitality
- Customer service
- Communication skills
Quick Apply
Guest Service Agent - Rydges World Square
EVT Group —Sydney NSW
- Full-time
- Communication skills
- Resort
- Office experience
- Parental leave
Guest Services Opportunities - Front Desk & Bell Team
Hyatt Regency Sydney —Sydney NSW
- Part-time
- Customer service
- Communication skills
- Office experience
Reservation Agent
Four Seasons —Sydney NSW
- Weekend availability
- Hospitality
- Organisational skills
- Guest services
Aspire Lounge Agent
Swissport International AG —Mascot NSW
- Part-time
- Hospitality
- Communication skills
- Time management
- Paid training
- Opportunities for advancement
6d
Guest Experience Agent
Four Seasons —Sydney NSW
- Weekend availability
- Hospitality
- Guest services
- Communication skills
5d
Front Desk Agent/ Bell staff
Ace Hotel Sydney —Sydney NSW
- $26.70 - $40.50 an hour
- Part-time
- Employee assistance program
Quick Apply
Communications Agent
Four Seasons —Sydney NSW
- Part-time
- Hospitality
- Guest services
- Communication skills
2d

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Guest Services Agent

Virgin Australia -
Sydney NSW

Apply Now

Job Details

Part-time

Benefits

Annual leave
Insurance services

Qualifications

Communication skills

Full Job Description

Guest Services Agent

509713

Sydney, NSW, Australia

Part Time

Hello. We’re Virgin Australia, and we’re looking for Guest Services Agents to join our airport team.

We’re the airline that’s always done things a little different. We go the extra mile, in the air and on the ground, to create genuine experiences that put our guests firmly at the heart of everything we do. And we need you to help make our guests’ time at the airport, before and after their journey, truly wonderful!

Our values are at the core of what we do, and we pride ourselves on being our unique, authentic selves, while ensuring our guests have a seamless journey.

Who we’re looking for

Problem solving, solutions focused professionals who pride themselves on their empathetic, warm and caring nature. You will be a confident communicator with the ability to connect with a diverse range of guests and team members. You are resilient, you keep cool under pressure, and you love to solve complex problems.

You’ll effectively navigate computer systems to find the best solutions for our guests, whilst anticipating needs and having strong awareness of your surroundings.

You’ll be the first face our guests see, so it’s important that you’re naturally caring and empathetic as you’ll be ambassadors for everything that makes Virgin Australia great.

What you’ll be doing

You’ll be helping our guests when they arrive at the airport, checking them in and making sure all their documentation is correct. You’ll re-book flights and provide support to them, through flight disruptions and cancellations. You’ll be supporting guests with specific requirements, such as; unaccompanied minors, guests with disability, or others who require some assistance. At the gate, you’ll help board flights and complete other arrival and departure tasks – including some time in the spotlight doing service announcements for our guests.

You’ll be great in this role if you…

Are at least 18 years of age
Are an Australian Citizen or Permanent Resident
Have had at least 3 years of previous employment in part-time or full-time hours, in roles that focus on caring for people/customers
Have demonstrated experience working in a high-pressure, fast paced environment
Have recent experience learning a new computer system or program
Are a strong communicator with the ability to de-escalate situations while remaining calm and solutions focused
You have high emotional intelligence and empathy
Have a reliable means of transport to and from the airport, even at hours when public transport is not operating
Can work a rotating shift roster (including early starts, late finishes, weekends, public holidays and peak periods)
Are available 365 days per year (Monday – Sunday) with no restrictions
Are comfortable being around cats and dogs who may travel with us from time to time

Please note, this role is permanent, part-time. You are guaranteed a minimum of 50 hours per fortnight, with the ability to pick up extra shifts.

What you’ll get from us

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
Free onsite physio
Generous annual leave
Heavily discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
Discounts on travel insurance, Virgin Australia Lounge membership, car hire, accommodation and worldwide experiences
Access to the 'Virgin Family' platform, connecting you with staff-only special offers with Virgin brands around the world
Hospitality, retail, technology, beauty services and wellness discounts
Extensive training from the industry’s best
Career progression opportunities
Full uniform and staff parking
And a lot more…

When everyone is included, everyone wins

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQIA+ community, and anyone else who wants to join our family.

Ready to apply?

We’re ready to hear from you. .

Apply Now

Refine Your Search

guest service agent jobs in sydney central business district, nsw

Guest Services Agent

Guest Service Agent

Guest Services Agent

Guest Service Agent - Full Time & Part Time

Night Guest Service Agent

Guest Service Agent - The Ultimo Hotel

Front Office / Guest Service Agent

Guest Service Agent

Guest Service Agent

Guest Service Agent

Guest Service Agent - Harbour Rocks Hotel

Guest Services Agent

Guest Service Agent

Guest Service Agent - Rydges World Square

Guest Services Opportunities - Front Desk & Bell Team

Reservation Agent

Aspire Lounge Agent

Guest Experience Agent

Front Desk Agent/ Bell staff

Communications Agent

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