In-Demand Signal support systems specialist Jobs in Sydney, Nsw

Broker Support Specialist
Plenti Group —Sydney NSW
- Full-time
- Customer service
- Salesforce
- AI
Signals Intelligence Specialist
Meta —Sydney NSW
- Computer science
- Computer Science
- Data analysis skills
Content & Lifecycle Marketing Specialist
Lawpath —Surry Hills NSW
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Writing skills
- Parental leave
- Gym membership
Quick Apply
1d
Technical Consultant
RecordPoint —Sydney NSW
- $140,000 - $160,000 a year
- Full-time
- Hybrid work
- Computer Science
- Databases
- SharePoint
Quick Apply
Director, Support Field Delivery, APJC, AWS Enterprise Support Support
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Bar
- Engineering
- Master's degree
Facilities Operations Centre (FOC) Engineer, AWS
Amazon Corporate Services Pty Ltd —Sydney NSW
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Employee assistance program
Account Executive - Expansion
MYOB —Sydney NSW
- Hybrid work
- AI
- Parental leave
ITS and Traffic Signal Designer
WSP —Sydney NSW
- AutoCAD
- Analysis skills
4d
Solutions Architect, Media and Entertainment
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- AWS
- Software development
- Analytics
11d
Expressions of Interest - Systems Engineering and Integration Engineer
Mott MacDonald —Sydney NSW
- Full-time
- Management
- Engineering
- Bachelor's degree
Sr. Specialist, Data foundations ANZ, WWSO Data APJC
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Computer Science
- DevOps
- Engineering
Customer Engineer, APAC Market
Aircall —Sydney NSW
- APIs
- AI
- Communication skills
13d
Customer Marketing Manager
hipages Group —Sydney NSW
- Full-time
- Hybrid work
- In-person
- AI
- Communication skills
Quick Apply
12d
Senior Solutions Architect, Travel and Hospitality
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- AWS
- AI
- Analytics
1d
Customer Engineer, APAC Market
Aircall.io, Inc. —Sydney NSW
- APIs
- AI
- Communication skills
Quick Apply
Technical Platform Expert - Sydney
Legora —Sydney NSW
- Full-time
- Master's degree
- In-person
- AI
Software Development Engineer, Internet Edge Services
Amazon Support Services Pty Ltd —Sydney NSW
- Full-time
- Computer Science
- AWS
- Bachelor's degree
5d
Solutions Architect Financial Services, AWS Global Sales, Financial Services
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- AWS
- Software development
- Financial services
Developer Evangelist - Integrations (APAC)
Xsolla —Sydney NSW
- Full-time
- Remote
- Public speaking
- Presentation skills
- APIs
Quick Apply
Senior Solutions Architect, TMEGS
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- AWS
- Analytics

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Broker Support Specialist

Plenti Group -
Sydney NSW

Apply Now

Job Details

Full-time

Benefits

Paid volunteer leave

Qualifications

Customer service
Salesforce
Records management
Zendesk
AI
Communication skills

Full Job Description

Who is Plenti?

Plenti is a fintech lender, providing faster, fairer loans by leveraging its smart technology. Plenti is a dynamic and innovative business that is growing strongly. By continuing to deliver better customer experiences, Plenti is taking market share from incumbent players in the personal lending, renewable energy, and automotive finance markets.

We are a fast moving and ambitious business that seeks to recruit smart and capable people, who can take ownership of their role to help the business thrive. With over 250 people based in Australia, Plenti is of a size where everyone can make a difference in their role and help us realise our very big ambitions as a team, as we go about building Australia’s best lender.

Plenti is a founder led business that launched in 2014, listed on the ASX since 2020 with annual revenue of over $250 million and a loan portfolio of over $3 billion.

About the role:

Behind every settled loan is a broker or installer who needed the right support at the right moment and a partner team that delivered it. As a Broker Support Specialist at Plenti, you'll be that support: guiding our broker and installer partners through the loan acquisition journey, resolving issues with speed and precision, and helping them deliver a seamless experience to their own customers.

This is a role for someone who thrives on solving problems in real time, communicates with clarity and confidence, and takes genuine pride in being the person partners know they can rely on.

Key responsibilities:

Supporting brokers and installers across every stage of the loan journey — application, approval and settlement
Responding to inbound calls and emails promptly, professionally, and with a solution-first mindset
Building trusted relationships with referring partners by understanding their needs and anticipating what they'll need next
Troubleshooting issues and navigating internal systems, escalating where needed to ensure fast, effective resolution
Partnering with internal teams to deliver a coordinated, consistent experience for every partner
Maintaining accurate records and ensuring every interaction meets regulatory and policy standards
Deepening your product and process knowledge to handle an increasingly broad range of partner queries with confidence
Identifying trends and recurring issues and contributing ideas that improve the referrer experience over time

About you:

You're passionate about customer service and it shows in everything you do. From the way you listen, the way you follow through, the way you make people feel heard. You thrive in fast-moving environments where no two enquiries are the same, and you take real pride in turning a tricky problem into a happy partner.

1–3 years' experience in a fast-paced customer service environment (retail, hospitality, contact centre or similar)
Strong written and verbal communication skills, with the ability to explain complex processes clearly
Confidence using CRM systems and digital tools to manage enquiries and maintain records (Salesforce or Zendesk experience an advantage)
A proven ability to manage competing priorities without compromising on accuracy or attention to detail
An awareness of regulatory obligations in customer-facing roles — full training provided
An adaptable, team-oriented mindset and genuine enthusiasm for learning

What's life like at Plenti?

Working at Plenti means joining a team that is high-performing, diverse, customer-focused and collaborative. It’s a place where everyone can “make it happen” and share in the results and success. If being in a dynamic industry as part of a market-leading fintech sounds like you, then join to help us reshape Australia’s financial eco-system for the good.

In return, you will enjoy a culture of innovation and entrepreneurship to take your career further. We offer flexible working and volunteer and study leave to develop your skills. We also have monthly social events, office snacks, company Townhalls and D&I initiatives and events to help you connect with your colleagues.

Plenti is committed to a diverse and inclusive workforce.

We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people and people with disabilities. When you apply, let us know of any reasonable adjustments you may need during the interview process so we can accommodate you.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

signal support systems specialist jobs in sydney, nsw

Broker Support Specialist

Signals Intelligence Specialist

Content & Lifecycle Marketing Specialist

Technical Consultant

Director, Support Field Delivery, APJC, AWS Enterprise Support Support

Facilities Operations Centre (FOC) Engineer, AWS

Account Executive - Expansion

ITS and Traffic Signal Designer

Solutions Architect, Media and Entertainment

Expressions of Interest - Systems Engineering and Integration Engineer

Sr. Specialist, Data foundations ANZ, WWSO Data APJC

Customer Engineer, APAC Market

Customer Marketing Manager

Senior Solutions Architect, Travel and Hospitality

Customer Engineer, APAC Market

Technical Platform Expert - Sydney

Software Development Engineer, Internet Edge Services

Solutions Architect Financial Services, AWS Global Sales, Financial Services

Developer Evangelist - Integrations (APAC)

Senior Solutions Architect, TMEGS

I want to receive the latest job alert for signal support systems specialist in sydney, nsw

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